• Promoted to Portfolio Manager in 2010 after inheriting responsibility for a highly visible and troubled project - quickly brought project to successful completion and rollout within a short duration, while continuing to manage other projects effectively.• Responsible for management, oversight and coordinated delivery of all fixed cost IT software development projects for consulting engagement, generating approximately $5M in revenue.• Manage a team of project managers, architects, developers, analysts, and testers ranging in number from 13 - 35 consultants.• Responsible for project cost estimation, managing an implementation budget, resource planning and hiring, scope management, risk and issue management, project execution and control.• Engage with and report to agency executives, policy leads and program administrators.• Facilitate communication between delivery teams on concurrent projects with cross-system dependencies.

• Project managed 6 full lifecycle software development efforts with implementations ranging from 300 – 2500 + users.• CLASSMate project was awarded the Project Excellence Award by the Center for Digital Government.• Introduced Rich Internet Application (RIA) user interface design concepts for more efficient casework by mobile staff resulting in increased worker productivity. • Initiated and executed agile-based design and development methodology with a focus on prototyping and client feedback, resulting in fewer defects, usability improvements and a user adoption rate of over 90%.

Clients:State of WIsconsin DCFBellsouth TelecomState of Alaska Responsibilities:• Facilitated JAD sessions, prepared requirements specifications, design documentation and developer guides.• Developed and executed test cases for assigned functional areas. • In 2005 and 2006, worked as lead analyst for eWiSACWIS Anywhere, a mobile application that was used for offline data collection by workers in the field.• Worked as lead analyst overseeing major redesign to the Automated Intake interface, and Case Planning and Approval modules of eWiSACWIS. • During 2003 and 2004, worked as implementation coordinator for multiple Wisconsin counties managing 16 week project work plans for each county and ensured that all stakeholders completed assigned tasks on time. • Created an Application Assessment and Inventory for over 50 disparate applications in use at Bellsouth corporate headquarters by various departments throughout the organization.• Worked as part of the Quality Assurance and Testing team on the ORCA project. Primary duties included constructing and performing test cases and scripts for various data interfaces from the ORCA system to other Alaska Department of Health and Human Services financial and accounting systems.

• Worked as a Business Analyst and member of the Help Desk, Test, On-Site Support and Data Conversion Teams.