Steven Ten Have Email & Phone Number

Sydney, Australia

Technical support for OneZero bridge and accompanying global infrastructure.

Sydney, Australia

Senior Technician and client relationship management. Systems infrastructure and 3rd party/vendor relationship management. Client infrastructure advisory and management. Responsible for all IT support for a number of clients with a broad and varied spectrum of systems ranging from warehousing, business intelligence to restaurant POS and retail solutions. Ground up support including warehousing infrastructure, wireless picking gun systems, full server environments virtual (both VMware and HyperV) and physical, onsite and hosted. All server operating systems from 2003 through 2012. All desktop environments from XP through Win8.1 and OSX. Backup solutions including PHD/Unitrends, Backup Exec, Veeam and Shadow Protect.Other systems experience: MS Exchange 2003, 2007, 2010 and 2013. Remote Desktop, Sharepoint, SQL DBA, Cisco Routers, Fortigate Firewalls and Wireless APs, Attache, Confluence, Connectwise, GFI Mail Essentials, Kaspersky AV, Webroot AV, Trend AV, Board, SAP, Video Conferencing solutions both cloud and appliance based, Adobe Creative Suite with extensive Photoshop experience. Additional to this is a large number of peripheral business specific systems.

Senior IT Engineer for Johnson Matthey City office managing all localised hardware and specialised departmental systems. Responsible for DR procedures and subsequent minimisation of business continuity exposure through researching new technologies, purchasing and project managing their implementation from start to finish. Relationship management of 3rd party vendors and on-going relationship management of stakeholders post project implementation. Management and implementation of an entirely new unified VOIP video and telephony system in parallel with a fundamental shift into managed cloud services.

Lead Systems Administrator as part of a team of 8 admins looking after a 5000+ seat client.