Steve Thompson Email & Phone Number

Los Angeles, California, Us

Currently leading an exciting stealth startup focused on building a product that impacts tens of millions of people every day. While details are under wraps, our AI powered platform is centered on transforming a critical aspect of everyday life with innovative solutions. As Founder and CEO, I’m utilizing my extensive experience to bring this vision to life, creating a platform designed to solve real-world challenges at scale. Stay tuned for more!

Los Angeles, California, Us

Executive lead of product and engineering organizations. Responsible for the company’s technology and product vision, bringing new products and features to market, and delighting our customers of all sizes with new innovations. Member of the executive team responsible for B2B and B2C product vision, strategy, design, and execution. Delivering innovative products that customers love, growing utilization, increasing engagement and improving business results. Working closely with cross-company teams to improve operational efficiency, product messaging, market development, and GTM field enablement.

San Francisco, California, Us

Drove the product, business, and architecture transformation required to grow revenue from $22B to $50B USD in 5 years leveraging or building Salesforce’s own products. Launched new products & prioritized critical feature enhancement. Accountable for cross-company strategy development and prioritization, budgeting, execution, and dependency management. Developed and evangelized business process ‘jobs to be done’ for feature development and enhancement. Created first multi-product/organization portfolio level road map.

Seattle, Wa, Us

Re-booted the entire product development organization to adopt agile methodologies and SaaS operating principles improving customer value, sales collaboration, developer productivity, and employee experience. Functionally aligned product management and development teams improving performance and engagement. Drove annual strategy and quarterly feature prioritization and alignment with CEO, Finance, Sales, and Marketing teams for the entire product suite. Established enterprise & data management team for product telemetry and corporate data cataloging and warehousing. Established product, development, and UX business reviews to increase transparency and alignment across the org and enterprise. Matured ‘Voice of Customer’ program formalizing customer feature enhancement request management and understanding. Owned sustaining engineering, hot customer account management, product localization, release management, product operations (planning, budgeting, roadmap execution), agile coaching/scrum masters, and CI/CD pipeline and product testing

Seattle, Washington, Us

Scaled the product management, engineering, and design organization from 25 to 175 members across 3 international locations in preparation for IPO while adding new product lines, increasing revenue, and improving operating margins. Launched and maintained ownership for Accolade IQ, a brand new real-time population health analytics product offering customers a 360 view of their employee population's health. Created the initial organization model and hiring plan to align with product priorities and architecture. Launched three new products on a new service-oriented architecture and infrastructure. Re-built the entire analytics infrastructure, moving away from legacy data repository and manual queries to a completely automated AI & ML platform.

Bellevue, Wa, Us

Brought all of Concur’s products into one development organization aligning them to a common strategy and vision. Strategic advisor to the Chief Product Officer, maturing the product and engineering org across all product lines. Directly accountable for product strategy development, product prioritization, planning, and execution. Built the operating model to scale the product & development organization, including the agile transformation and role alignment between product management and engineering. Drove alignment with sales teams improving strategy understanding and product creature roadmap transparency. Architected the product vision for the entire product suite demonstrating the power of the platform. Increased Sales and Marketing satisfaction by partnering on market demands feature prioritization and new product introduction. Established the telemetry and analytics team providing insight into product utilization and customer experience.

Bellevue, Wa, Us

Architected the Product & Technology Operations program for Concur’s product management and development teams by establishing and driving the high level cadence for agile operations and business reviews, internal and external communications and analytics while ensuring cross functional business partners are connected with including roadmap composition and communication, product strategy development and execution, annual budgeting, and strategy setting.

Redmond, Washington, Us

Lead strategy and operations for the Server & Cloud Division President - a 12,000 person $19M USD organization through the transition from a 3-year ‘on-premise’ release cadence to an online service. Architected the top 12 critical customer ‘jobs to be done’ and their associated KPIs across multiple billion dollar businesses. Drove the Azure transformation and change management strategy. Ran product workload reviews including roadmap review, product functionality demos, and competitive analysis. Drove customer/partner relationships for the President of the division. Executive product communications strategy including all hands, and major customer events.

Redmond, Washington, Us

Accountable for the creation and management of the business operations program for the $750 million real estate and facilities group, bringing together disparate program managers, operations and services, enabling them to function as a single cohesive business unit.

Redmond, Washington, Us

Accountable for the client relationship on the conceptualization, specification, design and delivery of over $416 million of data center and diverse buildings and data center projects. Collaborated with the software development teams to define solution requirements demonstrating excellent organizational, planning, collaboration and verbal/written communication skills as well as the ability to manage multiple $50-100 million projects in parallel.

Seattle, Wa, Us

Responsible for the overall P&L and business development strategy for the Microsoft account. Managed a team of 4 project managers and over 1000 indirect reports while reporting on key operational metrics to client stakeholders and internal executive management maintaining the highest levels of operational and cost efficiency.

Seattle, Wa, Us

Project lead directly managing teams of engineers, vendors, and craftsmen. Created and oversaw project schedules and budgets through data driven operational updates to clients and executive management. Partnered with finance and marketing/business development teams to ensure P&L optimization and the strengthening of customer.