Steve Thompson Email & Phone Number

Waldo, Oh, Us

Scottsdale, Arizona , Us

* Integral member of the technology leadership team focused on Salesforce along with complimentary third-party applications and custom development.* Architect of award-winning solutions.* Guided clients from requirements gathering through implementation and support of high-impact process automation solutions. * Managed teams of developers working on multiple projects simultaneously. * Collaborated with partners in building and maintaining product roadmaps. * Designed and developed transformational custom solutions.* Advocated for clients when unconventional needs arose.

Scottsdale, Arizona , Us

Santa Fe, New Mexico, Us

* Advocated for, designed, and implemented an IT Change Management System* Salesforce B2B (CloudCraze) administration and development* Architected transformative solution to connect key systems and establish a System of Record for key data* Coached and developed staff as Salesforce administrators and developers* Established & documented development standards * Managed MuleSoft platform and the outsourced development resources * Implemented version control systems and CI/CD.

San Diego, California, Us

• Led Next Generation initiative establishing 2, 5, & 10 year plans to improve, replace, or implement key business solutions.• Developed key solutions on the Salesforce stack including APEX REST API services, Lightning, custom objects, security, UI, administration, and declarative configuration.* Responsible for all aspects of Salesforce implementation and partnership.• Identified and implemented new revenue streams through technology services.• Project manager to replace integrations only solution with modern API first solution and development methodology.• Architect of essential business solution for managing service requests.

Round Rock, Texas, Us

• Architect of external (customer) identity management solution providing federated sign-on capabilities to Actian products, services, and communities.• Implemented federated search engine solution across multiple platforms including Salesforce Knowledge, Salesforce Communities, company website, and home-grown HTML publication repository.* Compliance engineer for General Data Protection Regulation (GDPR) strategy, a European Union regulation.• Spearheaded transition from Salesforce Classic UI to Lightning Experience UI.• Curated and evangelized Salesforce best-practices and standards for development and administration. • Worked with offshore and local resources to rapidly deliver effective and efficient business solutions.• Collaborated with internal and external teams to understand, develop, and document business requirements.

Scottsdale, Az, Us

• Principal Salesforce evangelist focused on implementation, continuous system improvement & maturity, continuity, and adoption.• Chief architect, administrator and developer of key essential enterprise business including systems Salesforce, Drawloop, EnterpriseOne, Cast Iron, and Business Objects.• Championed and implemented a corporate-wide electronic signature solution.• Completed technical upgrade from EnterpriseOne 9.0 to 9.1 in 90 business days including evaluation of 150+ modifications, full load testing, and full integration testing.• Coordinated a data conversion team and methodology that resulted in smooth, repeatable, and sound procedures. • Led project to consolidate the organization's disparate integration solutions to a single integration platform and solution.• Project Manager and key contributor for EnterpriseOne 8.10 to 9.0 upgrade project, hardware refresh project, & three tools upgrade projects.• Provided comprehensive daily support and administration for Salesforce, EnterpriseOne, Business Objects, and related systems including hardware and software maintenance, security, updates, troubleshooting, analysis, custom development, CNC, testing, SQL, and usability• Directed implementation of a secure positive pay solution.• Manager of the outsourced development resources.• Published and implemented best practices documents for application development standards and software change control.• Primary resource for all aspects of document process automation solution.

Albany, Ny, Us

• Maintained and supported use of EnterpriseOne and peripheral integrations. • Responsible for software maintenance, security, updates, troubleshooting, analysis, custom development, testing, SQL, and usability.• Supported databases on AS/400 DB2 and Microsoft SQL. • Rolled out company wide ERP system web based interface.• Designed, developed, and implemented a company wide Travel & Expense module.• Spearheaded effort to form steering committee for enterprise system projects.• Implemented naming convention and design documentation standards.• Supported modules include G/L, A/P, A/R, Human Resources, Payroll, Inventory, Purchase Orders/Requisitions, Project Tracking (custom), and Travel & Expense (custom).

• Provided custom EnterpriseOne/OneWorld and Visual C++ solutions for clients.• Created solutions for Sales Order, Inventory, Advanced Pricing, Manufacturing, Human Resources, and Payroll modules.• Resolved a mission critical three month old Advanced Pricing issue for client in a matter of hours.• Worked with client to rollout web based interface.• Received consistent accolades from clients.• Often specifically requested by clients due to proven technical knowledge and track record.

Naninne, Namur, Be

• Provided solutions for reports, interfaces, conversions, business functions, and enhancements.• Designed, developed, documented, and tested solutions coded with case tools and Visual C++.• Worked on solutions for Sales Order, Purchasing, Inventory, Manufacturing, Job Cost, Contract Billing, Accounts Receivable, Accounts Payable, General Ledger, Fixed Assets, Human Resources, and Payroll modules.• Identified inefficient business processes and championed need to reevaluate business requirements and investigate alternative system options.• Determined level of effort, impact analysis, and on-going maintenance requirements of enhancements and interfaces. Also, provided alternate solution options and technical assessment of design.• Provided last line of defense for troubleshooting technical and functional issues.• Provided assistance with CNC issue resolution. • Managed implementation teams of up to 17 developers.• Reviewed code from developers for accuracy, adherence to standards, documentation, and performance.

London, Gb

• Active participant in Development Standards Committee.• Managed a team of programmers while also working on-going development assignments.• Successfully managed project to improve performance of major Payroll processes.• Participated regularly in interview process for employee selection.• Provided regular communications on status and issues for upper level management.• Primary developer responsible for enhancements and maintenance of Human Resource modules.• Team project leader responsible for porting application functionality from legacy system to GUI client/server system.• Developed business applications utilizing case tools.• Developed C business functions.