Steve Trottier Email & Phone Number

Provo, Ut, Us

San Mateo, California, Us

• Developed and maintained highly-available, high-performance management service for award-winning data orchestration product• Optimized usage of RPCs and REST APIs for efficient management and metric reporting of diverse 3rd-party storage systems• Triaged customer issues and quickly delivered solutions• Prioritized and groomed product backlog and defined acceptance criteria• Reviewed work of colleagues for correctness and efficiency• Trained and mentored new engineering hires

Newbury, Berkshire, Gb

[Cloud Bridge Team]• Developed containerized microservices and APIs with Java and Dropwizard• Secured data channel between AWS and on-prem agents using Confluent’s Kafka service• Paired Kubernetes-deployed microservices with serverless Lambdas for optimal use of resources• Implemented AWS SaaS health and exception monitoring with Amazon CloudWatch• Enhanced CI/CD pipelines with unit testing, functional testing and quality gates

Houston, Texas, Us

[Access Manager Team]• Implemented new Single Sign-on features with SAML, WS-Fed and OAuth• Wrote extensions for Chrome, Firefox and Edge that allow Access Manager customers to have secure and automatic SSO to any website that has username/password login• Designed a secure, permission-based feature for a support operator to assume the identity of the user they are assisting so they can see the same issue the user sees• Wrote connectors to provision accounts and permissions to 3rd-party services using both proprietary and standards-based APIs with data representations in JSON• Designed the UI/UX for an admin portal with JavaScript, HTML, CSS and jQuery

Provo, Ut, Us

[Identity Manager Team]• One of the creators of the very successful Novell Identity Manager (IDM/DirXML)• Created and maintained several widely-used standard protocol or utility connectors such as those for LDAP, REST/HTTP, and SOAP• Designed a plugin architecture to allow custom extensions for IDM connectors• Learned and provided in-house expertise on several IETF protocols• Participated as an industry leader in LDAP interoperability testing events

Provo, Ut, Us

[Directory Services Team]• Implemented automated tests for NDS/eDirectory and encryption tools (SSL, Kerberos)• Wrote a networked file distribution program to copy files to 100 NetWare lab servers• Designed, coded, and tested demonstration components used in developer kitchens• Co-authored Novell’s LDAP Developer’s Guide (John Wiley & Sons)

Weybridge, Surrey, Gb

• Designed, coded, and tested multi-platform test automation tools• Supervised three other testers• Demonstrated WordPerfect products and shared technical expertise at trade shows

Irving, Tx, Us

• Supervised 50 camp staff members• Planned program for 500 boys each week• Controlled budget for program supplies and purchases

Cleveland , Ohio, Us

• Gave telephone and computer support to 35 branch managers• Monitored and controlled 11 automatic teller machines• Prepared and distributed daily reports to bank officers

Bs, Computer Science

Information Systems