Guardian Property Solutions is a local, family owned company that purchases houses for cash. We serve individuals in the Philadelphia suburbs who want to sell their properties easily and without hassle so they can move on to what’s next.

Oversee daily operations at three industrial crane manufacturing facilities with budget of $20M. Supervise sales, marketing, manufacturing, quality, and engineering functions including 120 employees in Pennsylvania and Nevada. Guide culture concentrating on safety, quality, and customer services. Lead product development and quality, efficiency, and productivity enhancements. Coordinate weekly quality review to discuss issues and note potential root causes. Assess operations seeking ways to improve processes including quality defects tracking and recording. Doubled year over year sales growth from 2.5% to 5% by hiring and training internal sales team to replace a portion of contracted manufacturers’ representatives. Introduced new budgeting process saving company 10% in annual operating costs. Initiated procedure to record and monitor quality defects. Launched financial forecasting and budgeting protocols and provided teams with discretionary spending budgets increasing transparency of operating expenses, financial planning, and cost controls saving 10%. Executed ERP system for advanced planning and scheduling, lowering average product lead times from 21 business days to 16 business days. Decreased late hardware orders from 15% to 8% through vendor-managed inventory. Reduced cost of steel 20% by negotiating more favorable vendor pricing. Completed Las Vegas factory expansion from 30K-square feet to 70K-on schedule and budget.

I served in this role as part of my full-time MBA program. As a business analyst, I advised business owners on marketing, business plans, budgets, and asset valuation. Facilitated seminars on required steps to launch new businesses in Pennsylvania. Obtained information from small business leaders to study cash management practices. Developed action plans to improve cash flow. Aided all aspects of business planning from strategic sales and marketing planning to financial forecasts. Analyzed needs and business plans of more than 100+ clients. Guided more than 30% of entrepreneurs to successful business launch. Helped multidisciplinary teams close multiple successful sales through accurate small business valuations.

Directed operations at two high-end resorts with budget of $8M aided by five direct and 120+ indirect reports. Maintained and improved guest experience with employee satisfaction and hotel profitability goals. Decreased valet service lead-time by three minutes per vehicle to significantly improve customer service and efficiency through process improvements for large functions. Reduced labor costs 10% per year by initiating and enforcing new standards and best practices. Raised daily laundry productivity 12% by updating daily productivity standards based on weight and piece count. Worked with senior executives to augment housekeeping and laundry key performance indicators.

Guided Ritz-Carlton Club Level operations to top-five in nation out of 50 hotels by enhancing service, labor, and food-and-beverage standards at Philadelphia Ritz-Carlton. Led front office operations as Manager-in-Training. Initiated employee engagement initiatives and reviewed performance to promote satisfaction and achievement.