Tier 1 Support Engineer
Current- Supported Addigy clients in MDM, Addigy Platform, and OS solutions for MacOS, iPadOS and iOS.- Worked with team members to escalate high priority issues and contribute to resolutions.
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Steve Violeta is listed as Tier 1 Support Engineer @ Addigy at Addigy, a company with 68 employees, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Steve Violeta.
Steve Violeta previously worked as Tier 1 Support Engineer at Addigy and Technical Expert at Apple. Steve Violeta holds Bachelor'S Degree, Linguistics from University Of Florida.
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As a passionate Tier 1 Support Engineer at Addigy, I specialize in providing exceptional support for clients utilizing MDM, the Addigy Platform, and OS solutions across MacOS, iPadOS, and iOS. With a strong focus on customer satisfaction, I thrive on resolving high-priority issues and collaborating with team members to enhance our clients' experience.My journey in the tech industry began at Apple, where I honed my skills over 4+ years as a Technical Specialist and Technical Expert. I excelled in troubleshooting technical issues, exceeding repair goals for iPhones, and mentoring fellow technicians on best practices. This hands-on experience has equipped me with a deep understanding of mobile hardware repair, inventory operations, and effective customer service.I pride myself as a life-long learner. Whether I'm providing technical solutions or enhancing team workflows, I am dedicated to delivering quality results and fostering a positive environment.
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Miami, Florida, United States
- Supported Addigy clients in MDM, Addigy Platform, and OS solutions for MacOS, iPadOS and iOS.- Worked with team members to escalate high priority issues and contribute to resolutions.
Miami, Florida, United States
- Repaired iPhones and consistently exceeded same unit repair goals - Mentored technicians in best practices to enhance customer and repair experience- Supported other areas including inventory operations, administrative tasks and store visual maintenance
New York, New York, United States
- Troubleshooted and curated solutions for customer with technical issues- Collaborated with team members to improve workflow and resolve complex issues- Assisted other roles including line management and inventory operations
Other employees you can reach at addigy.com. View company contacts for 68 employees →
Jorge Bautista
Colleague at Addigy
Miami-Fort Lauderdale Area, United States
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Julieta Albano
Colleague at Addigy
Boca Raton, Florida, United States, United States
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MM
Max Mills
Colleague at Addigy
Miami, Florida, United States, United States
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CL
Cherokee Latham
Colleague at Addigy
Valrico, Florida, United States, United States
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GP
Gerardo Parra
Colleague at Addigy
Miami, Florida, United States, United States
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CR
Christopher Roque
Colleague at Addigy
Miami, Florida, United States, United States
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NP
Nicolas P.
Colleague at Addigy
Miami, Florida, United States, United States
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ME
Michele Eagle
Colleague at Addigy
Wilmington, North Carolina, United States, United States
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TB
Travis Berry
Colleague at Addigy
Thomasville, Georgia, United States, United States
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NB
Nada Bechri
Colleague at Addigy
Temara, Rabat-Salé-Kénitra, Morocco, Morocco
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Quick answers generated from the profile data available on this page.
Steve Violeta works for Addigy.
Steve Violeta is listed as Tier 1 Support Engineer @ Addigy at Addigy.
Steve Violeta is based in Miami, Florida, United States while working with Addigy.
Steve Violeta has worked for Addigy and Apple.
Steve Violeta's colleagues at Addigy include Jorge Bautista, Julieta Albano, Max Mills, Cherokee Latham, and Gerardo Parra.
You can use AeroLeads to view verified contact signals for Steve Violeta at Addigy, including work email, phone, and LinkedIn data when available.
Steve Violeta holds Bachelor'S Degree, Linguistics from University Of Florida.
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