Steve Volk

Steve Volk Email and Phone Number

Sales Engineer @ Carbyne
Cincinnati, OH, US
Steve Volk's Location
Cincinnati Metropolitan Area, United States
Steve Volk's Contact Details

Steve Volk personal email

Steve Volk phone numbers

About Steve Volk

Dynamic and results-driven Solutions Engineer with 7 years of experience in technical consulting, program management, and team enablement. Adept at providing strategic direction, enhancing team productivity, and driving revenue through innovative technology solutions. Proven track record in managing cross-functional teams, delivering comprehensive training, and solving complex technical challenges. Passionate about leveraging technology to transform business operations and deliver exceptional customer experiences.

Steve Volk's Current Company Details
Carbyne

Carbyne

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Sales Engineer
Cincinnati, OH, US
Website:
carbyne.xyz
Employees:
240
Steve Volk Work Experience Details
  • Carbyne
    Sales Engineer
    Carbyne
    Cincinnati, Oh, Us
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  • Vigilant
    Client Experience Advocate
    Vigilant Oct 2024 - Present
    Cincinnati, Ohio, United States
    - Establish strategic relationships with clients and develop a deep understanding of their industry and organization to manage customer relationships, health, and risk post-sale.- Work closely with the client integration team to manage the client experience through the onboarding process.- Drive rapid resolution of client technical support and billing related matters
    View
  • T-Mobile
    Solutions Engineer Iii
    T-Mobile Apr 2021 - Nov 2023
    Cincinnati, Ohio, United States
    - Provided primary engineering support for SMB, Enterprise, and Public Sector sales teams.- Indirectly managed Account Executives, providing coaching and direction in the Sales Manager’s absence.- Delivered strategic direction on technologies and conducted numerous trainings and knowledge transfer sessions.- Participated in customer meetings to uncover pain points, recommend solutions, and develop relationships.- Led as the Apple Subject Matter Expert for the National Solutions Engineering department.
    View
  • T-Mobile
    Solutions Engineer Ii
    T-Mobile Oct 2016 - Apr 2021
    Cincinnati, Ohio, United States
    - Provided primary engineering support for SMB, Enterprise, and Public Sector sales teams.- Indirectly managed Account Executives, providing coaching and direction in the Sales Manager’s absence.- Delivered strategic direction on technologies and conducted numerous trainings and knowledge transfer sessions.- Participated in customer meetings to uncover pain points, recommend solutions, and develop relationships.- Led as the Apple Subject Matter Expert for the National Solutions Engineering department.
    View
  • Sprint
    Solutions Engineer Ii
    Sprint Oct 2016 - Apr 2020
    Cincinnati, Ohio, United States
    - Provided primary engineering support for SMB, Enterprise, and Public Sector sales teams.- Indirectly managed Account Executives, providing coaching and direction in the Sales Manager’s absence.- Delivered strategic direction on technologies and conducted numerous trainings and knowledge transfer sessions.- Participated in customer meetings to uncover pain points, recommend solutions, and develop relationships.- Led as the Apple Subject Matter Expert for the National Solutions Engineering department.
    View
  • Verizon
    Member Of Technical Staff Ii
    Verizon Aug 2014 - Oct 2016
    Cincinnati, Ohio
    - Provided End User support for Cincinnati Area retail stores and the Cincinnati Business Office. - Provided wide ranging support from replacing receipt printers to troubleshooting hardware issues with laptops and desktops, troubleshooting network connectivity, installing and troubleshooting Cisco routers and switches, metro-e circuits, and Aruba wireless access points.- Served as the regional telephony SME, responsible for add/changes/moves of Cisco endpoints and call manager.
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  • Verizon
    Member Of Technical Staff I
    Verizon Mar 2012 - Aug 2014
    Cincinnati, Ohio
    - Provided End User support for Cincinnati Area retail stores and the Cincinnati Business Office. - Provided wide ranging support from replacing receipt printers to troubleshooting hardware issues with laptops and desktops, troubleshooting network connectivity, installing and troubleshooting Cisco routers and switches, metro-e circuits, and Aruba wireless access points.- Managed migration from Windows XP to Window 7 for Cincinnati based office employees and retail stores.
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  • Verizon Wireless
    Customer Support Rep
    Verizon Wireless Feb 2011 - Mar 2012
    Cincinnati, Ohio
    - Assisted customers with sales and support.- Coordinated Wireless Workshops to educate customers.- Managed shipping, receiving, and inventory.- Managed store facilities repairs.
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  • Apple
    Specialist
    Apple Sep 2007 - Feb 2011
    Cincinnati, Ohio
    - Guided customers, in person and on the phone, through store's services providing a transformational experience.- Led the Visual Merchandising team, ensuring that all displays, demo standards, and store facilities were maintained to the highest standards.- Provided technical support at the Genius Bar for iPhones, iPads, iPods, and Mac computers, as well as performing repairs of iPhones, iPads, and iPods. - Performed inventory management including shipping and receiving as well as cycle counts and other supply chain functions. - Assisted store leadership with other operations including scheduling, supply ordering, and facilities maintenance.
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  • Boy Scouts Of America
    Sales Clerk
    Boy Scouts Of America Mar 2002 - Aug 2007
    Cleveland, Oh
    - Assisted customers with finding the items they needed.- Processed shipping and receiving as well as inventory management .
    View

Steve Volk Skills

Troubleshooting Customer Service Technical Support Leadership Wireless Windows 7 Os X Project Management Team Building Management Windows Xp Customer Experience Team Leadership Ios Telecommunications Leadership Development Iphone Public Speaking Retail Microsoft Office Ilife Mac Os Customer Retention Computer Hardware Marketing Ipad Mac Customer Satisfaction Retail Sales Iwork Mac Os X Event Planning Mobile Technology Mobile Devices Hardware Strategic Planning Training And Development Curriculum Development Inventory Management Computer Repair Windows Iphone Support Training Voip Employee Training Goal Oriented Cisco Call Manager Pos Copper Cabling

Frequently Asked Questions about Steve Volk

What company does Steve Volk work for?

Steve Volk works for Carbyne

What is Steve Volk's role at the current company?

Steve Volk's current role is Sales Engineer.

What is Steve Volk's email address?

Steve Volk's email address is st****@****int.com

What is Steve Volk's direct phone number?

Steve Volk's direct phone number is +121678*****

What are some of Steve Volk's interests?

Steve Volk has interest in Children, Project Management, Backpacking, Environment, Leadership Development, Training.

What skills is Steve Volk known for?

Steve Volk has skills like Troubleshooting, Customer Service, Technical Support, Leadership, Wireless, Windows 7, Os X, Project Management, Team Building, Management, Windows Xp, Customer Experience.

Who are Steve Volk's colleagues?

Steve Volk's colleagues are Jorge Soto, Shira Greenberg, Thomas Marsh, David Taylor, Pmp, Carlos D., Lior Beery, Alexey Y..

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