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Driven by a relentless pursuit of excellence, I am a results-oriented professional with a deep understanding of retail operations. With a passion for fostering positive work environments and creating high-performing teams, I thrive on transforming C-level directives into actionable initiatives that drive company growth.My expertise lies in stakeholder relations, supply chain management, and strategic planning across various business levels and segments. Whether it's scaling existing operations or launching start-ups, I have a proven track record of success in growing sustainable and scalable businesses.Join me on this exciting journey as we unlock the full potential of retail operations together.Strength Finder 2.0 (1)Maximizer (2)Arranger (3)Relator (4)Strategic (5)AchieverOperational Excellence, Interpersonal Communication, Strategy Development, Forecasting, Business Analysis, Advertising Sales, Direct Sales, Market Analysis, Merchandising, Skilled Multi Tasker, Product Management, Account Management, Team Building, Trade Shows, Microsoft Excel, Inventory control, SAP, Inspection, Purchasing, Distribution, Strategic Planning, Customer Relationship Management CRM, HRIS, Business Development, R&D, Healthcare, multi-unit operations management, project planning & development, vendor sourcing & negotiating, multi-million-dollar, P&L management, financial statements, risk management, food, labor, construction estimating, human resources management, problem solving, client relations, community outreach, skilled Multi-tasker, Google Work Space, Risk Management, Certified in Cannabis Business Operations and Law
Penn Station East Coast Subs
View- Website:
- penn-station.com
- Employees:
- 1540
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Managing OwnerPenn Station East Coast SubsOmaha, Ne, Us
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Regional Sales DirectorSunstone Organics, Llc Apr 2024 - Present- Lead charge reaching out to prospective merchants in all markets. C-Stores, retailers, smoke shops, and wholesalers.- Oversee sales cycles from prospect to close of the sale, growing the accounts.- Create a CRM sales channel using Salesforce.- Work with existing accounts and build new book of accounts. -
Managing OwnerPenn Station East Coast Subs Oct 2021 - Apr 2024Milford, Ohio, Us• Oversee all aspects of operations for Penn Station East Coast Subs franchise.• Develop and implement policies and procedures to ensure compliance with company standards and regulations.• Manage daily operational activities, including staffing, inventory management, and customer service.• Implement marketing strategies to drive sales and increase brand visibility.• Train and mentor staff to deliver exceptional customer experiences and maintain high-quality food standards.• Analyze financial data and implement cost-saving measures to maximize profitability.• Collaborate with vendors and suppliers to ensure timely delivery of products and maintain inventory levels.• Maintain a clean and safe working environment, adhering to health and safety regulations.
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Operations ManagerPivot Concierge Health Dec 2019 - Sep 2021• Managed costs and pricing for contracts in progress. • Collaborated with cross-business team members to maintain operational goals and ensure compliance with internal and external customers. • Assisted the marketing department in developing key information for the website and sales sheets. • Established collaboration with businesses to sell concierge health memberships. • Oversaw daily operations of the practice, maintaining a professional workplace environment. • Provided explanations of common medical procedures to patients and assisted in basic examinations.
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Regional Operations ManagerNatural Grocers By Vitamin Cottage Jan 2013 - Nov 2019Lakewood, Co, Us• Involved with staffing, margin and shrink control.• Held all stores to the highest standards for merchandising, store schematics, ordering and department management audits.• Trained store staff in total store operation, logistics, product knowledge and inventory control using SAP systems.• Conduct Staff, KPI and Operational Efficiency Meetings.• Participate in quarterly P&L calls with board of directors to review, report, and adjust sales and inventory strategy accordingly.• Strategic consulting involving Specialty Foods, Natural Products, Organics, Gluten Free plus General Merchandise / Seasonal Importing.• Multi-unit management experience covering up to 15 locations mentoring 270 employees.• Trained management teams on HRIS for onboarding, scheduling, and payroll.• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.• Managed personnel issues and implemented corrective actions.• Engineered effective inventory management strategies and loss prevention initiatives to keep shrink below 2%.• Drove business development and customer acquisition initiatives to accomplished strategic objectives. -
Store ManagerNatural Grocers By Vitamin Cottage 2013 - 2014Lakewood, Co, Us• Manage Logistics and Operations Schedule for 6 Departments.• Trained store staff in total store operation, product knowledge and inventory control using SAP systems.• Originated a unique community events for families resulting in the largest event held successfully bringing 90 families totaling 300 kids participating. Autism and Food Sensitive families.• Maintained cost-effective operations while reducing shrink by 40% during the fiscal year.• Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.• Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.• Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.• Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
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Manager Of Store OperationsHy-Vee, Inc. 2002 - 2013West Des Moines, Ia, Us• Managed a staff of 360 employees.• Oversaw store in the absence of the store manager.• Ensured consistent store productivity and metrics that increased sales and profitability.• Demonstrated excellent people skills in both client and employee relationships.• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.• Communicated company vision and objectives to motivate teams.• Developed and implemented high-quality work environment as measured through employee satisfaction ratings.• Supervised creation of exciting merchandise displays to catch attention of store customers.• Scheduled employees for all shifts, taking into account customer traffic and employee strengths.• Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance.• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.• Supported regulatory compliance by overseeing all audits to verify protocol adherance.• Worked directly with department management, to brainstorm, discuss strategy and mitigate inventory issues. -
General Merchandise ManagerHy-Vee, Inc. 1989 - 2002West Des Moines, Ia, Us
Steven Wagner Skills
Steven Wagner Education Details
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Academy Of Integrative Medicine (Aim)General -
Cannabis Training UniversityAnd Related Sciences
Frequently Asked Questions about Steven Wagner
What company does Steven Wagner work for?
Steven Wagner works for Penn Station East Coast Subs
What is Steven Wagner's role at the current company?
Steven Wagner's current role is Managing Owner.
What is Steven Wagner's email address?
Steven Wagner's email address is st****@****ook.com
What is Steven Wagner's direct phone number?
Steven Wagner's direct phone number is +130398*****
What schools did Steven Wagner attend?
Steven Wagner attended Academy Of Integrative Medicine (Aim), Cannabis Training University.
What skills is Steven Wagner known for?
Steven Wagner has skills like Sales Operations, Leadership Development, Healthcare, Nutritional Counseling, Visionary Thinking, Team Building, Customer Service, Management, Sales, Marketing, Wellness, Leadership.
Who are Steven Wagner's colleagues?
Steven Wagner's colleagues are Joel Fairbanks, Charles Snow, Allyn Townes, Quinn Altick, Joel Miley, Michael Crutchfield, Jacob Skierkiewicz.
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