Clearing and SettlementsCash and Collateral ManagementOperations Control (security master, account master, corporate actions, billing)

- Reporting directly to Vice President of Sales and Portfolio, implemented initial stage of innovation culture change resulting in the pursuit of three product strategies and a process for continuous innovation - Gained international business exposure, travel, and experience with European and Asian cultures, contributing to personal and professional diversity of thought

- Accountable for all technical and process issues for BMW product returns, reducing overall defects by 20%- Improved customer scorecard rating from yellow to green (satisfied) through effective communication with Program Management, Manufacturing, and BMW to quickly resolve issues- Led the manufacturing and warranty-analysis transfer from the United States to Mexico, reducing the annual program budget by $10 million and winning next generation business from BMW

- Completed a one-year, three-rotation assignment at Motorola, available annually to only 12 new-hires identified as high-potential future leaders- First rotational employee to simultaneously complete a Six Sigma Green Belt certification project, reducing manufacturing scrap costs and directly saving the company > $50k annually- Completed projects within quality, software/hardware development, and manufacturing, accelerating a strong foundation of technical skills, business processes, and professional network

- Performed software validation testing for Electric Power Steering (EPS) applications ensuring the testing phase of the EPS development met the product launch date- Researched and tested replacement microcontrollers for EPS