Salesforce Field Service presales, supporting Telecommunication & Media Large Enterprise accounts in AMER.

I supported regional Senior Account Managers and Client Executives as a technical liaison for advanced mobile solutions and software. Deep understanding in routing/switching, public/private network, 4G/5G technology, 5G MEC, Internet of Things, field service solutions, telematics, mobile security (MDM, MTD, Apple Business Manager, Android Enterprise, Mobile Enrollment Programs, SSO), SD-WAN, and UCaaS. Verizon Cloud-Hosted VoIP Subject-Matter-Expert for Verizon Business Group. In this capacity, I spearheaded the design and execution of Verizon VoIP Demo Kits in Los Angeles. This project had a multifaceted purpose, encompassing partner training, testing telephony features/logic, and live customer demonstrations.Coin of Excellence recipient.

Supporting Verizon's Local and National Business team from medium to enterprise in Southern Arizona. I assist with technical pre/post sales on SaaS services (mobile device management, electronic forms, data management, mobile security, Yahoo suite, field force management), custom Machine-to-Machine design, Verizon Data Resale program, cloud-hosted VoIP, Private Network, Smart City, Verizon IoT Suite, Fleet Management, Wireless LTE Routers, and Media delivery services (CDN, video, website security).

Nominated to lead Verizon’s business SaaS efforts for Kentucky and Indiana. Pre/post technical sales, demos, and BuSS channel partner.Using Verizon's M2M solutions, IoT platforms, unified communications, and software solutions to solve today's business mobility challenges. I worked with companies from medium to fortune 3000 enterprises and private/SLED sectors within the state of Kentucky. I supported Kentucky's VZW business team (BAM, BAM-G, MAM, MAM-G, SMBS, CPMS, and MPBS) as a technical liaison for unique wireless business solutions. Conducted meetings with Enterprise C-Level.

Within Yahoo/Aol at Verizon Digital Media, specializing in Edgecast CDN, Uplynk Video Streaming Platform, AdTech, and website security for Enterprise accounts.My territory included Southeast USA, Asia-Pacific, and Latin America. Learned various media and wireline applications and technology.

Focused on providing solutions for Mid-Market businesses to increase revenue and productivity through the use of wireless and machine-to-machine (M2M) technology. Analyzed existing customers to increase value and reduce costs. Prospecting, cold-calling, and networking for new logo opportunities. Negotiating and closing deals. Cross-functionally with other teams within Verizon to help support various needs for my accounts. Built relationships with Verizon partners to collaborate deals on M2M leads. Started to build my technical knowledge in networking, complex business processes, and consultation. Building custom Salesforce reports and dashboard for team. Created custom quoting/commission tools on various applications. Territory includes Hollywood, Koreatown, Mid-Wilshire, and Downtown Los Angeles. Focused in Fleet Telematics, Asset Tracking, Backup/Business Continuity, Remote Tank Monitoring, Private Network (MPLS/VPN), Cloud Solution, Remote Monitoring, Mobile Device Management, and Digital Forms.

Using wide range of people and operational management skills to optimize the customer and employee experience. Analyzing store staffing needs, providing hiring and promotion decisions, reporting financial and sales status, managing cash and inventory levels, and ensuring that compliance, sales, marketing materials, and retention objectives are met. Attended classes for networking and wireless technology to build technical knowledge.- Solutions Manager

Marketing internship program to gain experience in all disciplines of Verizon Wireless West Area Marketing in order to identify, refine, develop, and integrate tactics/materials to enhance and enrich outreach to African American, Latino, and Asian audiences. - Marketing Insights- DB/Excel Analysis- Events PlanningCoordinated event operations for various events such as Piolin Meet and Greet, World of Dance, State of Tomorrow, and West Area Lunar Chinese New Year Program.

Postgraduate management training program, apprenticeship to Verizon’s retail ecosystem including wireless products, technical services, operation, sales, and management.- Experience Specialist - Inventory Specialist- Solutions Specialist- Solutions Manager