Steven Warner Email & Phone Number

Center Valley, Pennsylvania, United States

Salt Lake City, Ut, Us

Marlborough, Ma, Us

Responsible for leading Hologic’s Pricing and Commercial Contracting teams across our Breast andSkeletal Health Portfolios. Leading a team of 49 team members, spanning pricing strategy, offerdevelopment, contract performance, RFP management, commercial contracting, and enterprise accountsupport.

Marlborough, Ma, Us

Responsible for leading Hologic’s Pricing strategy and cross-functional teams across our Breast andSkeletal Health Portfolios. Leading a team of 29 team members, spanning offer development, RFPmanagement, pricing strategy (products/services), and contract performance.

Marlborough, Ma, Us

Responsible for services pricing strategy, and leading offer development and RFP management across our Breast and Skeletal Health Portfolios with a total team of 8 team members.

Tolland, Ct, Us

Responsible for global service strategy including service product definition, marketing, pricing and promotion strategy and implementation across multiple verticals. Managed two direct reports and reported into a matrix based organization. • Segmented addressable market across demographic, behavioral and transactional attributes to identify target market segments for VOC activities and new product lean loops. • Conduct VOC activities via In-Depth-Interviews globally to identify critical customer needs and gaps in existing portfolio to develop value propositions, pricing strategies and promotional activities to drive sustainable growth. • Implemented a global mobile app in 10 languages for Field Engineers to collect customer satisfaction and Net Promoter Scores™, and developed a closed-loop customer feedback process.• Conduct geospatial analytics on field resources and asset locations to ensure proper field service coverage and ensure service level agreements are achieved. • Designed several sales tools and training materials to demonstrate the value proposition of service contracts. • Currently implementing a customer lifecycle management strategy to improve the value proposition of service contracts to improve retention and drive growth. • Partnered with the global service management team to set the Fiscal 2017 budget and develop the strategic plan necessary to achieve revenue growth of 7% while improving contribution profit 6%.• Driving a major initiative to transform the market’s perception of service contracts as break/fix to value creating customer investments that are essential to ensuring growth in their businesses.• Project lead and visionary for Gerber’s e-commerce initiative to improve customer experience and aftermarket sales. Conducted customer interviews and surveys to identify areas of improvement, benchmarked competitive e-commerce web sites, and implemented best in class e-commerce enhancements.

Tolland, Ct, Us

Responsible for the development, profitability, and growth of the aftermarket business in the Apparel, Comfort & Leisure, and Transportation market segments for Gerber Technology across direct and distributor sales channels. Managed one direct report and reported into a matrix based organization. • Designed and executed a global campaign to win competitive conversions for a consumable product resulting in improving market share 9.8%. • Developed and reviewed monthly key business metrics tied to the P&L of assigned market segments with the senior management team. • Worked on a cross-functional team to finalize a Supply Agreement for a critical new consumable on our next generation hardware platform.• Developed a daily report to communicate bookings, invoiced sales, and variance to budget, for senior management, sales and finance. • Developed the framework for Gerber Technology to start budgeting and forecasting at a more granular product level.• Pricing management responsibility for Aftermarket Parts and Services in 12 currencies across direct and distributor sales channels.

Tolland, Ct, Us

Manage global margin and revenue by creating and implementing strategic pricing initiatives and applying them to service and equipment sales in direct and indirect markets. Responsible for executing short and long term pricing strategies for aftermarket parts, consumables, service contracts and training to maximize global margin and revenue growth while retaining and growing customer market share for the Gerber Business Units, Go-To-Market channels and Gerber Service.• Lead for the Gerber Service division's pricing process, including price setting, price execution, margin enhancement, pricing analysis and modeling. • Conducted a Van Westendorp – Price Sensitivity Meter (PSM) analysis to measure customers’ willingness-to-pay. • Designed and implemented a closed loop quotation process for spare parts and consumables to drive win/loss metrics and actionable data to drive pricing refinement and quotation acceptance. • Business development of service offerings and consumables portfolio to drive profitability and market share improvements.• Developed market share measurements and business opportunity data sets to monetize the value of our installed equipment base. • Developed post promotion analyses to measure financial performance, market share and customer purchase patterns. • Implemented discount guidelines for highly competitive consumables to protect margin while driving market share improvements. • Utilizing a product life-cycle approach to manage pricing of service parts. • Currently working to implement and automate pricing metrics and KPIs in SAP Business Objects.• Integrated pricing into Gerber’s internal quality system. • Developing a competitive pricing database utilizing field engineers, sales staff, and business partners.

Jacksonville, Nc, Us

Developed a monthly sales and operations planning process which utilized twelve forecast algorithms coupled with qualitative and quantitative input from sales & marketing and operations to plan production for Stanadyne's US facilities. Organized and facilitated a monthly sales and operations planning meeting with senior executives and key stakeholders.

Jacksonville, Nc, Us

Managed a global supply base of 100 suppliers and 600 part numbers. In this role I excelled at stabilizing the supply base, reducing inventory, and minimizing the impact of purchase parts shortages. •Responsible for materials management of assigned parts in support of corporate inventory turn targets. •Reduced inventory levels by over 15% while achieving fill rates and on time delivery targets. •Developed and executed a business process to facilitate the sale of raw materials to suppliers of outsourced parts.

Jacksonville, Nc, Us

• Responsible for developing an annual and five year sales forecast for all global operations in a multi-currency environment utilizing both quantitative and qualitative methods. • Developed a pricing model to capture the impact of future price changes on the corporate revenue stream.• Responsible for reviewing opportunities in the corporate sales funnel and assessing their impact on sales. • Worked with Finance, Purchasing, IT, and Account Managers to develop a system and methodology for the recovery and invoicing of material surcharges.• Became Senior Management’s trusted source for ad hoc business analyses and summaries.• Account management experience with customers in Europe, Mexico and the US. • Assisted in a long-term supply agreement with Stanadyne’s largest customer. Developed the business case for price increases that restored profitability on legacy product lines that represented an increase in revenue in excess of $10m over five years. Created and utilized a NPV (Net Present Value) model to demonstrate the financial impact of several pricing scenarios to senior management.

Jacksonville, Nc, Us

An entry level position in which I was exposed to many facets of Stanadyne’s business and had the opportunity to work with many functional areas and levels of management. Additionally I was part of a core team that successfully migrated Stanadyne’s legacy business system to JD Edwards XE, and later to a third party EDI module. • Developed pricing proposals for Account Managers by developing a pricing model that utilized product cost data (material cost, direct labor, capital requirements, tooling and overhead rates) gathered by working closely with purchasing, finance, and manufacturing engineering. The model’s output calculated pricing on a cost plus and a direct margin basis for all three of our channels i.e. OEM, OE Service, and Aftermarket. • Maintained various customer and product database records while maintaining data integrity.