Steve Whiteford Email & Phone Number

Austin, Tx, Us

ENTJ / Di / Strengths: Strategic, Connectedness, Individualization, Relator, LearnerAs the Founder of Whiteford Resources, I work as an independent contractor and as a team leader/player with other qualified consultants from my resource connections. I specialize in evaluating and increasing Emotional Aptitude in individuals and teams. Feeling and Emotion are the final frontier of establishing accountability, authenticity, humanity, and productivity in the workplace. Without the core fuel of Emotional Aptitude and self-awareness, the ever-changing trends of employee and leadership development are bandaid remedies that consistently fall short of their goals.I offer custom solutions and workshops via classroom and Zoom, and individual and team coaching. I draw content from a variety of disciplines , and years of applied experience.

Designed, planned, and implemented programs and training to shape the employee experience, culture, and people practices for effective interactions internal and external to the organization. Contributed to, and shaped policy and processes as a result of organizational development programs. Attuned training, communication, and management philosophies and practices across the organization to assist the objective of being an “Employer of Choice,” and an industry leader in employee experience innovation and improvement.* Launched, managed, and utilized the Learning Platform of Cornerstone LMS. Delivered system training to all divisions over a period of six weeks in TEAMS sessions. Encouraged use of LinkedIn Learning achieving approximately 40% usage in the first four months. 100% usage achieved with in-house, mandatory training. * Edited Teams presentations by organizational leaders using Premier Pro, converted to curricula with quizzes using Captivate, and provided make-up sessions on the Employee Resource Center (Cornerstone) to ensure 100% participation.Introduced the topic of Emotional Intelligence to the IT Division on the invitation of the V.P. receiving kudos for a concise and engaging presentation via Teams. Recommended for the entire organization.*Initiated conversion of the New Employee Orientation to a combination online and Teams presentation format.* Wrote short communications and presentations to accommodate Covid-19 communication needs.

Coordinate, enroll, track organizational training, including mandatory/compliance and high level Leadership training. Produce off-site acknowledgement and training events. Design and refine training materials. Design and deliver quarterly follow-up Leadership training. Assist in HR RFP interview process when appropriate. Contribute specifications to training RFPs.* Shaped competencies for Performance Management Program to impact cultural change. * Initiated, coordinated and delivered a new employee technical orientation document to increase ease of locating links and training for systems and software accelerating new hire efficiency.*Designed and delivered customized training for newly defined positions and groups in the organization, including Customer Experience and addressing Team and Change needs.* Coordinated acknowledgement and training events for individual departments providing a quality experience well under budget.*Designed an abbreviated Writing Goals workshop for managers that strongly emphasized connection of goals to strategic plan.*Revised mandatory training including Sexual Harassment, Workplace Violence, and Ethics, also recommending a mandatory training policy.*Infused leadership and customer service training with exercises pertinent to the environment and target groups and incorporated organizational principles to provide individualized actions for demonstration. Introduced progressive, leading edge ideas and activated Guiding Principles.

Jacksonville, Florida, Us

I worked in the business for 17 years delivering training and coaching in job search skills and career strategy for all levels of employees up to the VP level. I provided strong resumes, coach interviewing and negotiating, etc. with directness, insight, and care. I have managed the Wachovia Career Center - increasing participation and customer satisfaction.Management, Coaching, Training, Content Development, Client Engagement, Writing

I shared management, planning, development, delivery of training with a seasoned DL partner. I trained field trainers and responded to numerous cross-funcitonal ad-hoc needs to learn and deliver e-based training & communication, and classroom training while quickly learning new topics with ever changing detail based on Legislative rulings.• Refined and presented Customer Service and Perception and Cultural Diversity workshops with excellent evaluations; tracked training enrollment, participation and results• Created application training and customer service program using Captivate 5; wrote scripts for Perception and Cultural Diversity and Driver License issuance online programs•Successfully scheduled (200+ offices) and delivered distance training programs using WebExTraining, Coaching, Writing, Course Development, e-Training

I led workshops in Customer Service, Dealing with Difficult People, Emotional Intelligence, Leadership, Management, Communication, Team Building, etc. and added several courses to the roster that were immediately successful: I introduced "Emotional Intelligence"​ to the department and designed a course that drew capacity participation using the EQi, designed and introduced the course "Organizational Influence" introduced and used DiSC, and upgraded other materials.Content Development, Account Management, Training, Coaching, Speaking

Jacksonville, Florida, Us

I performed Training/Consulting for Outplacement and Job search leading workshops and doing individual coaching. I added innovative workshops to the roster - i.e. Networking for Introverts,and Holiday Job Hunting, and retooled the Entrepreneurial course, In Los Angeles, I served as interim Manger at the DBM Los Angeles Office where I significantly increased client participation with new offerings like Executive Recruiter focus groups. Management, Training, Content Development, Client Engagement, Coaching, Speaking, Writing

I was fortunate to build my training career in association with this premier California training company presenting workshops in Presentation Skills, Conflict and Change Management, Executive Presence, and Working Relationships & Influence, while also providing coaching using 360s and Instrumentation at a variety of high profile Fortune 500 organizations.I had a ball leading a team from a major soft drink company to deliver a presentation and place second in a world competition. (France took first prize.)Coaching, Training, Presentation, Executive Presence, Client Engagement, Writing, Content Development, Assessment, Management and Mentoring

A background in acting, directing and presentation not only informs my training and consulting work, I still occasionally participate in corporate video and training productions as a host / actor and have contributed voice over to award winning productions by Enspire.The skills of acting preparation and performance strongly support the skills of emotional personal awareness and emotonal intelligence.

I began my television field direction career by providing substitute PM Magasine host voice overs. Based on my experience the experience I gained with the show's format, I was recruited to direct/produce scores of wraps and segments for the Los Angeles based production of PM Magazine at Metromedia. I greatly enjoyed and excelled at directing the host, hostess, and many story subjects who were inexperienced at on-camera interviews to deliver engaging and fun performances.I was awarded the Director's Award (First Place) in a Western Region competition.Writing, Directing, Interviewing, Editing, Project Managment

Bfa, Theater Arts/Acting

English

Education record