Steve Wrightstone Email & Phone Number

Translate business strategies, goals, and processes into successful technology solutions through the elicitation of objectives, scope, and requirements for use in initiating and prioritizing development projects for the retail distribution channel of a Fortune 500 insurance company.•Manage business requests to determine IT effort by eliciting objectives and initial requirements•Develop and present initial project proposals and cost estimates based on requirements analysis and… Show more Translate business strategies, goals, and processes into successful technology solutions through the elicitation of objectives, scope, and requirements for use in initiating and prioritizing development projects for the retail distribution channel of a Fortune 500 insurance company.•Manage business requests to determine IT effort by eliciting objectives and initial requirements•Develop and present initial project proposals and cost estimates based on requirements analysis and consultations with development resources•Conduct one-on-one interviews across numerous business segments •Facilitate requirements gathering sessions with multiple business and IT resources•Moderate use of UML for documenting requirements and processes in multiple projects•Business and systems analysis for the full development cycle for select projects including in-house development of front-end application to integrate proprietary and third-party sales and marketing applications and major upgrade project for web based compliance management tool. •Subject matter expert for numerous development projects involving the career agency distribution system including Agent Locator web application refresh to include NFN distribution channel Show less

Analysis, specification, testing and support of numerous initiatives during and after the sponsored demutualization and merger of Provident Mutual into Nationwide Financial Services•Analyst and subject matter expert for the program to close gaps in field office architecture following merger. Multiple simultaneous infrastructure and systems projects.•Managed the project to merge the Provident Mutual Asset Allocation application into the Nationwide web based allocation… Show more Analysis, specification, testing and support of numerous initiatives during and after the sponsored demutualization and merger of Provident Mutual into Nationwide Financial Services•Analyst and subject matter expert for the program to close gaps in field office architecture following merger. Multiple simultaneous infrastructure and systems projects.•Managed the project to merge the Provident Mutual Asset Allocation application into the Nationwide web based allocation system•Analyst and testing resource for multiple infrastructure projects including field Citrix implementation, national field server upgrade, and IT coordination for Corporate Real Estate department for new agency initiatives•Systems analysis, specification and testing for web based contact management development project •Managed distribution of field marketing applications including version testing, vendor interaction, distribution package development, field communications, and technical support. Show less

As a member of the Marketing department, managed the development, distribution and training for multiple sales and marketing support applications. •Analysis, specification, and testing as part of multi-departmental team working on the development of a contact management system for field agencies •Developed national implementation and training plan for field agency contact management system•Extensive on-site training of field sales personnel for contact management system… Show more As a member of the Marketing department, managed the development, distribution and training for multiple sales and marketing support applications. •Analysis, specification, and testing as part of multi-departmental team working on the development of a contact management system for field agencies •Developed national implementation and training plan for field agency contact management system•Extensive on-site training of field sales personnel for contact management system implementation•Developed test plans and managed 10 testing resources for the outsourced development of a proprietary asset allocation system using custom Ibbotson models •Managed the creation and implementation of the Provident Mutual Producer Toolset package, combining multiple third-party and in-house systems and reference materials into a single package for field users•Designed and managed Toolset subscription service which recouped $40K - $50K in software costs per year Show less

•Developed national implementation and training plan for the introduction of email (MS Outlook) to field agencies•Extensive on-site training of field sales personnel for multiple in-house and third-party applications•Second and third level technical support for field users on multiple applications (ex, MS Outlook, life illustration applications, financial planning tools)

Marketing of individual insurance and financial products for one of the world’s largest insurers. •NASD (FINRA) licensed for variable product sales•Pennsylvania Life, Health, and Casualty licensed•Extensive customer service, prospecting, and sales efforts•Acted as the agency technical specialist to facilitate agent software and hardware upgrades

Managed the client support activities of a small software firm specializing in data communications, documentation systems, and database applications for PC and LAN use in the banking and financial industries. •Managed technical support, on-site service, and software distribution•Involved in software development, testing, inside and outside sales, installation and on-site service, advertising, and marketing.