Oversight of Sodexo contracts for multiple food & nutrition accounts.

Multi-unit director at the University of Minnesota, among Aramark’s highest grossing clients in higher education division• Project leader for new programs within operations, including new food management system and waste program, resulting in cost savings of raw materials• Appointed as district labor champion with oversight of metrics, training, and scheduling tools which were implemented across all operations within district• Increased guest satisfaction after implementation of new food management processes, revamp of café layouts and improvements in audit scores

Oversight of all operational aspects of establishment including managing financials, forecasting, ordering, working with various vendors, and upholding our client standards and expectations, & lead a team of managers and associates through everyday operations, driving customer engagement and quality assurance. Team achievements include:• Meeting financial targets and reducing food costs from previous year• Improving quality assurance audit scores from previous year• Improving food management processes among the team resulting in reduced waste, reduced food cost, and increases in positive feedback in guest satisfaction surveys from previous year.

Led and managed daily operations in support of Food Service Director. Focused on training employees in areas of food production, food and work place safety, and customer service interactions. • Proactively managed inventory and receiving processes• Trained and lead staff in delivering positive guest experiences• Assured menu compliance and product standards were in place