DYNAFIRE INC. | CASSELBERRY, FL | 2005-PRESENTSenior Product Application Specialist | 2009-Present-Generate new business by building and maintaining relationships. -Consult with clients following sales and contract signings to resolve potential issues and provide ongoing support.-Develop and present in-depth proposals, successfully engaging new and repeat customers in various business transactions and increasing personal revenue production 20% over goal.-Interact with CEOs and senior team members to support the decision-making process.-Grow company sales by $3M+ through expert marketing strategies and customer dedication.-Coordinate and execute networking events, as well as developing and distributing promotional materials to increase sales.-Create and execute marketing strategies across a diverse set of products and services, driving sales through awareness, consideration, trial, purchase, and loyalty.-Analyze and collaborate to develop professional partnerships for the product.-Supervise junior team members during daily operations and effectively communicated with colleagues, clients, and accounts to optimize productivity and overall performance.-Support senior management by developing accurate status reports and documentation for ongoing projects.-Learn new techniques, strategies, and concepts to deliver superior customer service and increase sales by 22% annually.-Contact potential and existing clients to expertly pitch and comprehensively explain product features, earning an average of 10 to 20 orders per month.

Service Assistant Manager | 2005-2009-Supervised and controlled the workload of service technicians ensuring service work was scheduled according to priority and maintained an orderly flow of work.-Advised customers on necessary repair service including providing cost estimates and recommendations for preventative maintenance.-Consulted with clients following sales and contract signings to resolve issues and provide ongoing support.-Managed daily operations, including supervising staff and reviewing team performance to resolve issues.-Developed new business opportunities and expanded sales within existing accounts.-Provided a high level of customer service while assisting clients, assessing their service needs and maximizing profits by upselling products and services.