Work closely with the CEO and COO to develop and execute strategies to maximize contract requirements ensuring representation of specified priority populations in communities in all aspects of engagement, impact assessment, and planning for the Bay Area.

Took lead in crafting impactful ticketing and event sales strategies for Chase Center, a high-volume facility. My role was multifaceted, encompassing strategic leadership, alignment of departmental goals with organizational missions, and a significant contribution to the enhancement of organizational and staff development. I excelled in cross-functional collaboration, performance measurement, and complex financial management, overseeing critical functions such as budget planning and settlements.My influence extended into arena operations, actively collaborating with promoters, tours, and other clients to shape and execute their ticketing strategies. Overseeing key ticketing projects and initiatives, I spearheaded innovations in the ticket navigation experience for both the Warriors and Chase Center operations. Beyond these responsibilities, I played a pivotal role in diversity, equity and inclusion initiatives, serving on the DEI council, and leading various programs to promote a culture of belonging.My achievements include managing over $210M+ in annual revenue, implementing cutting-edge ticketing initiatives, and contributing significantly to the successful opening of Chase Center in 2019. My expertise includes strategic planning and implementation, process improvement, as well as fostering cross-functional collaborations for large-scale events.

Oversee key ticketing projects and initiatives for the organization including managing the box office, mobile ticketing, and upgrades, annual ticket mailings, and directs processing, printing, inventory management, ticket analytics, revenue management, along with managing external and internal ticket requests, sales, and league-wide reports.Work closely with Ticket Sales, Service, and Marketing departments to make collaborative decisions which ensure that the priorities and alignment of GSW's overall goals are met. Serve as primary liaison with Ticketmaster, as well as all third party ticketing related vendors including Experience, Pricemaster, Live Analytics, Consolidated Printing, and Wireless Carpark (assisted with Kore, QLX, and Groupmatics integrations).Heavily involved in the creation of ticketing manifest, box office development, and execution of ticket sales plan for Chase Center (Opening Sept 2019). Inaugural member of Diversity & Inclusion council.