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Steven O’Neill is listed as Veteran | Service Lead UK at Tecan - Biotechnology Research at Tecan, a company with 1348 employees, based in Widnes, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Steven O’Neill.
Steven O’Neill previously worked as Service Lead UK - Biotechnology Research at Tecan and Field Service Supervisor (Industrial Quality Solutions, Metrology) at Zeiss Group. Steven O’Neill holds Bachelor Of Arts - Ba, Professional Business Management from University Centre Quayside.
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As an experienced Service Lead in the biotechnology research and engineering sectors, I have spent my career driving operational excellence and customer satisfaction across diverse, high-impact technical environments. Currently, I lead the UK service operations at Tecan, overseeing the performance and delivery of our service engineering team. My focus is on optimising service quality, meeting critical operational metrics, and ensuring the seamless integration of our laboratory automation systems into customer workflows. I’m passionate about fostering a customer-centric approach, ensuring we meet and exceed expectations while driving the department's success as a profitable, service-oriented centre.Prior to my current role, I held leadership positions at ZEISS Group as a Field Service Supervisor, where I managed the service and support of advanced metrology systems. I was responsible for team management, technical performance metrics, and ensuring efficient on-site service delivery. I have a strong technical service management background, focusing on improving key performance indicators such as Mean Time to Repair, First Time Fix Rate, and overall service profitability.My foundational experience stems from my 15-year tenure in the Royal Navy, where I honed my skills in engineering leadership and technical problem-solving on complex systems such as the Eurofighter Typhoon and Lynx Helicopter. Leading teams through high-pressure scenarios and ensuring the highest standards of operational readiness were core elements of my roles in avionic systems and engineering management.My approach is always rooted in continuous improvement, collaboration, and ensuring service excellence for both internal and external stakeholders. I am deeply committed to sustainable business growth, ethical practices, and creating high-performing teams that deliver results.
Listed skills include Security Clearance, Ministry Of Defence, Team Leadership, Electrical Engineering, and 34 others.
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As the Service Lead for the UK, I play a pivotal role in ensuring the highest standards of customer satisfaction, service quality, and profitability. I oversee the successful delivery of service operations, managing the UK-based service engineering team and driving performance through key performance indicators (KPIs) and reporting. My focus is on meeting.
United Kingdom
As a Field Service Supervisor, I managed the on-site repair, service, calibration, installation, and commissioning of advanced coordinate and optical measuring systems. My role was a blend of technical field service and service management, where I led a team of engineers and ensured the highest service delivery standards.Key responsibilities.
Mission Support Centre - RAF Coningsby, Lincolnshire
Maritime Counter Terrorism - RNAS Yeovilton, Somerset
702 Naval Air Squadron - RNAS Yeovilton, Somerset
School Of Air Engineering - Kingston University London
Performing in the top five per cent of engineers while completing a 30-month Level 4 & 5 Engineering Degree at the School of Air Engineering. Technical training included advanced skills such as Mathematics and Electrical Engineering Science, Aircraft Technology, Electrical System Knowledge and Practical Maintenance Supervision. Completing a Certificate of.
HMS Sultan, Portsmouth
Completing basic recruit and aircraft technical training that included basic engineering skills, aircraft systems, fault finding, aviation mathematics & sciences, military aviation engineering policies and mandatory regulations for compliance with military and civilian airworthiness. The modern foundation apprenticeship was completed by gaining experience.
Other employees you can reach at tecan.com. View company contacts for 1348 employees →
Victoria Herschel
Colleague at Tecan
Durham, North Carolina, United States, United States
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WT
Welson Tsai
Colleague at Tecan
Hayward, California, United States, United States
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TG
Tamara García García
Colleague at Tecan
Greater Madrid Metropolitan Area, Spain
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VS
Vicki Sennett, Tecan
Colleague at Tecan
San Jose, California, United States, United States
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MH
Martin Heiger
Colleague at Tecan
Charleroi Metropolitan Area, Belgium
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GP
Guru Prasad
Colleague at Tecan
Andhra Pradesh, India, India
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TN
Trang Nguyen
Colleague at Tecan
Stuttgart Region, Germany
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AK
Anne Kaifer
Colleague at Tecan
Zurich, Switzerland, Switzerland
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MV
Mirjana Vlasic
Colleague at Tecan
Salzburg, Salzburg, Austria, Austria
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QP
Quang Pham
Colleague at Tecan
San Jose, California, United States, United States
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Activities and Societies: BA (Hons) Professional Management degree CMI Level 5 Diploma In Management and Leadership Chartered Manager.
Kingston University has been rated among the top 15 per cent of institutions in the globe in the prestigious QS World University Rankings..
Quick answers generated from the profile data available on this page.
Steven O’Neill works for Tecan.
Steven O’Neill is listed as Veteran | Service Lead UK at Tecan - Biotechnology Research at Tecan.
Steven O’Neill is based in Widnes, England, United Kingdom while working with Tecan.
Steven O’Neill has worked for Tecan, Zeiss Group, and Royal Navy.
Steven O’Neill's colleagues at Tecan include Victoria Herschel, Welson Tsai, Tamara García García, Vicki Sennett, Tecan, and Martin Heiger.
You can use AeroLeads to view verified contact signals for Steven O’Neill at Tecan, including work email, phone, and LinkedIn data when available.
Steven O’Neill holds Bachelor Of Arts - Ba, Professional Business Management from University Centre Quayside.
Steven O’Neill is listed with skills including Security Clearance, Ministry Of Defence, Team Leadership, Electrical Engineering, Electronic Warfare, Radar, Avionics Integration, and Management.
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