Stewart Angus Email & Phone Number

Prestwick, Gb

Stirling, Scotland, United Kingdom

Managed project planning and staff workload of the Level Design team.Monitored project progress against milestones, adjusting strategies as necessary to maintain alignmentwith objectives.Acted as a liaison between the project team and senior management, effectively communicating projectstatus and requirements to deliver projects within set deadlines and budgets.Conducted comprehensive project reviews, identifying areas for improvement and implementingchanges to enhance future performance.Prepared detailed reports on staff performance and departmental achievements for executive review.Delivered comprehensive feedback and support to team members.Gathered useful information through surveys to support project advancements

Stirling, Scotland, United Kingdom

Developed realistic environments for both Train Simulator World and Train Simulator Classic, ensuringan engaging experience for players.Coordinated with designers, artists and programmers to create final product within agreed timeframesand to specifications.Responsible for technical set up of gameplay.Collaborated with QA team to enhance and iterate on levels.Demonstrated proficiency in working with different software platforms like Unreal Engine and Jira toaccomplish diverse project objectives.

Ayr, Scotland, United Kingdom

Allocation of payments.Streamlined invoicing and credit note acquisition.Conducted thorough investigations of customer accounts to consistently assign accurate accountownership and ensure payment accuracy.Ensured accuracy in balancing and reconciliation of customer accounts.Effectively utilized the Sage platform for tracking and managing customers' accounts.Chased missing transactions to help facilitate timely payments.Followed specific company rules to maintain data integrity.Maintained accuracy when reviewing and reconciling accounts.

Dundee, Dundee City, United Kingdom

Contributed to the management of shop operations and personnelUtilized cash handling strategies to ensure balanced cash registers on a daily basis.Assisted in the development and implementation of store's new policies and procedures, designed to improve operations.Trained new staff on store policies, product knowledge, and customer service excellence.Assisted in developing and implementing store promotions and deals, making suggestions based on customer buying trends.

Dundee, United Kingdom

Utilised exceptional customer service skills to create welcoming atmosphere for visitors.Managed inventory, conducted stock checks, and reordered merchandise to maintain ideal stock levels. Maintained store presentation standards with attractive merchandise displays and clean, tidy and well- organised shop floor.

Prestwick, United Kingdom

Contributed to venue arrangements for diverse events, encompassing weddings and Christmas parties, as well as assisting with post-event clean-up operations.Delivered positive first impressions and exceeded customer expectations through seamless front-of- house service.Retained knowledge of current menu selections for accurate, reliable customer guidance. Monitored guest satisfaction throughout dining experience, addressing any issues with prompt resolutions.Maintained safe hygiene and food handling standards for full compliance.

Prestwick, United Kingdom

• Customer service skills – greeting, seating and serving all guests• Facilitated communication between kitchen staff and front out house to ensure everything was being done correctly• Assisting customers with requests• Clean up and tidy of restaurant at end of day and setting up tables for following days breakfast• Assisted in clean up and tidy of kitchen at end of day• Set up of venue for various functions including weddings and Christmas parties

Ayr, United Kingdom

• Public facing sale of Entry Tickets and Race Cards• Responsible for Cash collection and Financial reconciliation at end of the day• Assisting customers with and questions and queries• Able to handle all customer interactions to an efficient high standard

Ayr, United Kingdom

• Customer service skills – greeting, seating and serving all guests• Facilitated communication between kitchen staff and front out house to ensure everything was being done correctly• Assisting customers with requests• Informing kitchen of any dietary requirements guests many have• Assisted in clean up and tidy of kitchen at end of day