An ambitious, confident, highly organised and enthusiastic professional.I have many years experience in varied roles including Client services, MI, Business Performance Improvement, Accountacy, IT, Finance, Sales, Marketing and Project management I have worked in various industries including retail, call centres, customer service, B2B, residential sales, utilities, newspaper sales and management, boiler breakdown and housing management.I have developed strong skills and knowledge in managing teams, improving business performance, process review and implementation, PC support, reporting, telephony, data analysis etcI am an honest person who will let you know what I am capable of achieving for your company and the realistic timescales.I look forward to dicussing any opportunities with your company.Specialties: Improving Business PerformanceClient management Call Centre ServicesManagement InformationData AnalystKPI ReportingBusiness Balanced Scorecard