Stewart D. Email and Phone Number

Personal StatementWith over 15 years of experience in Analytical & Pricing roles I possess the abilities to co-ordinate, organise, manage, work to tight deadlines and deliver accurate customer focused activities to ensure the maintenance & growth of profit margins. I am extremely adaptable, flexible, eager, reliable & not a clock-watcher. My roles have involved a significant amount of regular travelling to office locations throughout the country. I am an excellent team worker & a good communicator with a cheerful & bright outlook on life. Achievements & Skills• Lead Analysis of Transport Collection Performance v SLA, identifying issues & working with stakeholders to resolutions • Set up & maintained 2 different CRM systems (Open CRM & Salesforce) • Lead Administrator for the CRM systems over all companies within The Delivery Group• Organising & leading biweekly CRM “workshops” & training sessions• Worked with Senior Management Team to provide & maintain a range of daily, weekly, monthly, year to date and bespoke reports• Identified and led process changes within Sales / Transport & Customer Service departments • Increased the level, detail & breadth of information available to the Senior Management Team.• Ability to consult, work & communicate effectively with all levels & departments• Good numeric & excel skills with attention to detail • Managing & achieving consistent on time customer re-rating in line with changes in costs• Consistently provided on time responses to Tenders, RFI, RFP, quotations and information requests in a prompt & polite manner.• Made regular presentations at both weekly & monthly Departmental Meetings• I possess a high level of integrity & good advisory skills