Denise Stewart Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

As CPO I am responsible for ensuring successful product outcomes for partners, students and our internal stakeholders. I am also accountable for the high quality delivery of our 24x7x365 student support services, delivered by humans and AI technology.The Key Accountabilities of this role include:Product vision and strategyProduct performanceProduct design.

Sydney, Australia

• At Studiosity, we believe that better education makes a difference on both a personal and global level. Every day, we improve the life chances of thousands of students. We do this by using awesome technology and.
• Academic Services (quality assurance and governance of service delivery)
• Project Management (delivery of major cross team projects)
• Business Process Management (review, document, redesign and clearly communicate our most critical processes in order to reduce risk, increase clarity, efficiency and effectiveness across the business globally)
• Human Resources (supporting the entire life-cycle for Studiosity team members)

Sydney, Australia

• Greater Data is an innovative, data-driven marketing solutions company. They provide a consultative approach to any data-driven marketing challenge. Services and solutions utilise high quality consumer and business.
• Financial Management
• Project Delivery
• Client Experience
• Marketing
• Product Development

Sydney, Australia

• SDL are a leading global software and services provider offering Customer Experience Solutions in the Cloud including eCommerce, Web, Campaigning, Analytics, Social and Language translation. Key responsibilities.
• Leading the APAC Professional Services team (Consultants and Project Managers)
• Leading the ANZ Client Services team (Customer Success Managers)
• Local line management for ANZ members of the global Support, Production and Cloud Infrastructure teams who report into a global matrix
• Meeting utilisation and revenue targets
• Liaising closely with global management and service teams to maximise client satisfaction, efficiencies and revenueKey achievements included:

Sydney

Sydney, Australia

• The role of Projects & Solutions Leader at Acxiom included the following key responsibilities:
• Management of an operations team of 25+ permanent staff and contractors
• Budget management
• Member of the Senior Leadership team – setting strategy and direction for ANZ
• Delivering high quality on time on budget products and client solutions
• Risk reduction and improving efficiencies

Sydney, Australia

• My Client Services Manager role included the following responsibilities:
• Management of the Client Facing team
• Budget management
• Responsibility for achieving revenue and profit targets
• Management of Salesforce pipeline for current client base
• Maintaining strong relationships with key clients

Sydney, Australia

• I joined Acxiom as a Senior Consultant and was quicky promoted to a Team leader status.Consultant & Development Leader responsibilites included:
• Managing team of Business Consultants
• Assigning projects and responsibilities appropriately
• Continuing to fulfil Business Consultant role for large and complex projects
• Business Development and pre-sales focus
• Mentoring Business Consultants and Pre-sales Consultants

Sydney, Australia

• My Senior Consultant role at Veda included the following responsibilities:
• Project Manager & Key Evaluator of campaign management software tools
• Data warehousing consultant
• Business Consultancy – marketing and credit related
• Product expert for Veda’s newly launched Data Express product suite
• Business Requirements documentation

Leeds, United Kingdom

• My Client Services Director role covered the following areas:
• Leading Client Services team
• Business Consultancy
• Strategic development of key clients
• New business pitches and wins – UK and international clients
• Continuous selection, mentoring, management and development of a growing team

Ba(Hons), Business Computing

Education record