Kathy Stewart Email and Phone Number

As a Program Owner, I provide key business leadership and focus on building positive, long-term client relationships to execute growth plans. Specifically, I:• Serve as the primary contact for a portfolio of customers to translate high-level growth plans into tactical plans.• Ensure that the core team (Brand Manager, Relationship Developer and Producer) have the information, resources and capacity to execute the client’s growth plan.• Lead high-level or strategic business initiatives.• Manage account health, working closely with client leaders and CEOs to keep the execution of their growth plan on track• Evolve and ensure the continuation of Growth Plans over the long term.

As a Producer on our delivery team, my primary focus is supporting the delivery of our growth plans, acting as a conduit between goals, teams and strategies. This includes:• Research & aggregation on behalf of our clients • Building strong client relationships through open communication about project updates• Optimizing efficiencies in our product delivery processes

Passionate about helping libraries explore ways to increase engagement with their communities.

Initiate and support sales efforts to maximize and meet revenue goals• Create strategies and talking points for the NoveList suite of products• Develop and lead training sessions, webinars and sales materials for sales team• Act to move leads to close; track these efforts and communicate to stakeholders• Conduct online product demonstrations for customers YTD conversion rate (demos to purchase): 40%

As a Juvenile Content Specialist, I monitored trends and identified potential subject areas for content helping NoveList users to connect youth with good books. I created content and also recruited and worked with librarians and literature specialists to create recommendations, lists, articles and blog posts for NoveList.

As part of my librarian work (children's librarian/branch manager) at Richland Library, I sought opportunities for frequent and ongoing collaboration with area educators to develop summer reading partnerships, workshops for educators and parents and to complement local early literacy initiatives.I was part of an enthusiastic team who created and lead all kinds of programming, from outreach to puppetry to teen advisory boards.I supported our library's marketing efforts through appearances on local television news shows and writing copy/responding to area newspaper requests.