Stewart Zanolla Email and Phone Number
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Award-winning IT executive experienced, in managing large teams and projects with a passion for development, technology, and all things digital. Recognized as a strategic thinker with over 20 years in IT and a reputation for successful project delivery with a focus on improving the customer experience and enhancing business relationships. Cross-industry experience overseeing teams of over 200 full-time and contract resources, including senior staff consisting of software architects, project managers, QA analysts, developers, business analysts, and multiple offshore teams. Effectively collaborates, converses, and relates with leadership teams and business partners across organizations. Skilled in leading large transformational and Omnichannel projects in Agile and waterfall methodologies.Skills: IT Strategy • Software Development • Digital Strategy and Transformation • People Management • Team Building • Cloud Platforms • Agile Methodologies • Systems Integration • Program Management
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Chief Digital Transformation OfficerOnyx-Fire Protection Services Inc.Toronto, On, Ca
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Vice President - Digital ApplicationsElement Fleet Management 2021 - 2024Toronto, Ontario, CaElement Fleet is a TSX 100 company and one of the largest automotive fleet management companies in the world.· Reporting to the global CIO, with oversight of solution architecture, development and production support of customer facing applications · Delivered several major releases of Element's next generation Vehicle Acquisition system with interfaces to both North American and International OEMs· Led combined team of ~200 people in Toronto, Maryland and India. -
Head Of Application Development, Architecture And Qa - CanadaTransunion 2018 - 2021Chicago, Illinois, UsReported to the Chief Information Officer (CIO) – Canada with oversight of architecture, development, and QA with teams in Canada and India.· Led teams of over 80 developers and QA analysts in Canada and India · Implemented Agile transformation from waterfall system development lifecycle (SDLC) and reorganized teams for small projects.· In-sourced and rebadged over 40 offshore contractors from a third-party vendor into the Global Innovation Centre in India. -
Vice President Of EngineeringGroupby Inc. 2017 - 2018Toronto, On, CaReporting to the CEO – Oversight of infrastructure, compliance, development and operational support with teams in Toronto and Austin, Texas to develop and maintain cloud based SAS based eCommerce products for Search, Recommendations and Data Quality and Enrichment.· Successfully obtained SOC2 privacy compliance certification for all cloud based products and systems. SLT member on the Security and privacy committee.· Lead integration of systems, teams and processes for the acquisition of Edgecase, a leading eCommerce data enrichment company based in Austin Texas -
Director, Digital Development (It)Rogers Communications 2016 - 2017Toronto, Ontario, CaLed the development and operational support teams of the digital sales portals for the Rogers and Fido brands across the retail and dealer, care, consumer and small business sales channels. Identified key business customers, clarified operating models and delivered on key customer value propositions. · Delivered web based automated sales flows for wireless which improved online conversion rates for price plan changes and hardware upgrades from 4% to 9%, which is well over the industry average of 2%.· Built automated sales flows for Rogers and Fido broadband internet services and IPTV· Managed 24x7 operational support for the vital digital web applications for consumer (Rogers.com/Fido.ca), retail, dealer and 3rd party sales integration (Apple and BestBuy).· Accountable for a combined operational and capital budget of 22M. -
Director, Ecommerce Services And Operations - Customer Experience ItRogers Communications 2014 - 2016Toronto, Ontario, CaLed the development, support and delivery of Oracle Commerce (ATG) platforms including the wireless retail and dealer sales portal (SSP) and 3rd Party sales channel platforms.· Decommissioned legacy retail dealer sales portal saving over 300K opex annually· Reduced operational support costs by over 600K annually by negotiating a 5 year managed services agreement with a strategic partner vendor · Improved site availability for the wireless retail and dealer application from 97.5% in 2014 to 99.75% in 2015.· Successfully migrated all 3rd party sales applications from an EDS (HP) datacenter to a Rogers datacenter resulting in 500K annual OPEX savings.· Provided 24x7 operational support for the vital digital web applications for consumer, retail, dealer and 3rd party sales integration (Apple and BestBuy).
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Director, Web Channels Development And OperationsRogers Communications 2013 - 2014Toronto, Ontario, CaPromoted by the VP of Communications IT (Divisional CIO) to re-organize the group along lines of business, stabilize and enhance the digital sales platforms and strengthen the IT/Business relationship. · · Accountable for leadership of the program management, development, analytics, operations and support teams for the digital web properties for consumer (Rogers.com, Fido.ca), small business and 3rd Party (Apple, Best Buy) dealer channels.· Managed over 200 FTE and contract resources (local and off-shore) across several teams· Had management and accountability for a capital budget of 40M and operational budget of 20M · Built out responsive mobile web capabilities on Rogers.com and increased mobile traffic by 300K page views per month.
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Sr. Manager, Crm SystemsRogers Communications 2010 - 2013Toronto, Ontario, Ca
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Sr. Consultant/Dev Manager (Contract)Rogers Communications 2004 - 2010Toronto, Ontario, Ca
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Various Contract PositionsVarious Companies 1996 - 2004Greenwich, Ct, Us· Client engagements in Architecture, Development and QA included ABB, Consumers Gas, Harlequin Enterprises, Manulife and Shoppers Drug Mart. · Engagements spanned a variety of verticals, including insurance, manufacturing execution systems (MES), warehousing and supply chain, order management systems (OMS), legal, B2B, and financial operations. -
Programmer Analyst/Team LeadPrice Waterhouse 1994 - 1996Gb -
Analyst - Intl & Corp Banking ComptrollerScotiabank 1994 - 1994Toronto, Ontario, Ca
Stewart Zanolla Skills
Stewart Zanolla Education Details
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Western UniversityComputer Science
Frequently Asked Questions about Stewart Zanolla
What company does Stewart Zanolla work for?
Stewart Zanolla works for Onyx-Fire Protection Services Inc.
What is Stewart Zanolla's role at the current company?
Stewart Zanolla's current role is Chief Digital Transformation Officer.
What is Stewart Zanolla's email address?
Stewart Zanolla's email address is st****@****ail.com
What is Stewart Zanolla's direct phone number?
Stewart Zanolla's direct phone number is +141657*****
What schools did Stewart Zanolla attend?
Stewart Zanolla attended Western University.
What skills is Stewart Zanolla known for?
Stewart Zanolla has skills like Telecommunications, Vendor Management, Software Project Management, Integration, Solution Architecture, Sdlc, Business Analysis, Team Building, Problem Solving, Application Development, Team Leadership, People Management.
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