Assembling images, graphics and typography creatively, using technology, tools and computer software.Developing company logos, company letterheads, brochures, postcards, greeting cards, invites and more.Creating pages for social media like Facebook, Google Business, web advertisements, web pages and application pages for companies, and any related on-screen design.cPanel management.Server management.Shared hosting management.DNS Management.

Building their WebsiteBuilding websites to the client’s specifications. This often involves sketching basic concepts, creating draft websites, and making revisions as requested by the client.Determining the structure and design of web pages.Ensuring user experience determines design choices.Developing features to enhance the user experience.Striking a balance between functional and aesthetic design.Ensuring web design is optimized for smartphones.Optimizing web pages for maximum speed and scalability.

As a Graphic Designer & Media Specialist for the NWU's Mascot Team/Committee, I enhanced university spirit through captivating designs & innovative campaigns.Key Responsibilities:Graphic Design: Created striking artwork & designs, collaborating on banners, flyers, social media graphics, and promotions.Video Editing: Produced compelling videos, adding transitions, special effects, & dynamic soundtracks.Marketing: Collaborated on multimedia campaigns, promoting mascot events across platforms.Captioning/Copywriting: Crafted persuasive content aligned with brand guidelines.Augmented Reality Filters: Developed interactive AR filters for engaging fan interactions.Collaborative Projects: Ensured consistent branding across visual & multimedia content.Innovation: Stayed updated with latest trends & technologies for fresh and creative ideas.Key Achievements:Elevated brand recognition through visually appealing designs and multimedia.Contributed to successful campaigns, increasing attendance and engagement in mascot events.Created engaging AR filters, fostering a strong social media presence.Developed a cohesive branding approach, resonating with the university's diverse audience.

Plan, develop and implement their SEO strategyWork towards organic search optimization and ROI maximizationRegularly perform thorough keywords researchIdentify key SEO KPIsMonitor redirects, click rate, bounce rate, and other KPIsPrepare and present reports regularlyIdentify our buyer persona to better target identified audiencesIdentify problems and deficiency and implement solutions in a timely manner Suggest improvements in process and productivity optimizationCollaborate with web developers and marketing teamStay up to date with the latest SEO and digital marketing latest trends and best practicesOptimizing web pages for maximum speed and scalability.Determining the structure and design of web pages.Ensuring user experience determines design choices.Developing features to enhance the user experience.Striking a balance between functional and aesthetic design.Ensuring web design is optimized for smartphones.Google Play Console App UploaderSketching basic concepts, creating draft websites, and making revisions as requested by the client.Creating and delivering price quotes based on a project’s needs.Keeping tight deadlines for every project and de-escalating conflict or scheduling differences.Managing Google Analytics and other analytics and setting data collection points.Creation of web appCreating Facebook and Google user authentication and synchronization of web usage data.DNS Validation and managementSSL CertificationFirewall managementPage speed and optimization managementWeb traffic monitoringEmail account managementcPanel managementWordPress managementSoftaculous app management app configuration

Receives and makes telephone calls to Clients regarding any queries to ensure customer satisfaction at all times.Identify and escalate priority issues/queries to ensure that supervisors are aware of highly dissatisfied customers and provide solutions to increase customer satisfaction and customer retention.Required to log and update the system with customer complaints and feedback accordingly to ensure customer satisfaction.Provides pricing quotes to clients to ensure that they receive correct and adequate information.Comply with Quality Assurance by meeting statistical requirements, and complying with quality standards, by maintaining the confidentiality of patient’s personal data and other information to protect privacy of patients and integrity of the organisation, ensuring Organizations Customer Service ObjectivesUsed:- Telephone- Collaborator- HRIS- Meditech- PABX telephone operating system- Presence (predicting dialer software)- Intranet- Barn Owl- Microsoft Applications

Perform administration related duties related to stock and stock control.Deliver reports and collect the specimen in order to ensure sufficient service delivery to clients.Maintain good client relations to promote the image of Ampath.Clean the depot in order to ensure a neat and clean work environment.Used:- Meditech- Medical Specimen Tracking System