Experienced and accomplished professional, with a remarkable track record of achievements in the realms of Voice communications, technology, and customer service. I have demonstrated exceptional proficiency in overseeing and managing the PanTerra Networks Unified Cloud & WorldSmart VoIP Systems, ensuring seamless operations and peak performance. Through successful projects across corporate and field locations, I have showcased my expertise in system administration, IT solutions, and the delivery of unparalleled hospitality and customer service. I am highly skilled in assembling and guiding high-performing teams to drive operational efficiencies and achieve utmost customer satisfaction. Within the organization, I am highly regarded as a valuable contributor to team coordination, renowned for strategic planning and the creation of effective solutions that propel company growth and technological advancements.Since 2015, I have specialized in the hospitality industry as an Operation manager. I meticulously control purchases and inventory by meeting with the account manager. To maintain consistent productivity and quality, I diligently prepare policies and standard operating procedures. Ensuring patron satisfaction is my priority, and I continuously monitor, evaluate, and audit our food and beverage service offerings. In 2020, I ventured into the restaurant business and opened The Banana Leaf Thai Sushi Restaurant and Bar. It is an exceptional establishment where colleagues and family can indulge in delectable, truly authentic Thai cuisine in an exquisite ambiance. At The Banana Leaf Thai Sushi Restaurant and Bar, our esteemed chefs meticulously craft each Thai dish with utmost precision, using only the finest ingredients. This ensures that our esteemed guests experience the epitome of genuine Thai gastronomy. Additionally, we take pride in offering an extensive selection of premium spirits, tantalizing mixed beverages, and an exceptional assortment of fine wines.