• Building pipelines with project automation strategy, taking initiatives, interacting with clients for business and security administration.• Assisted and coordinated with various departments to develop organization website.• Facilitated inspections in-concert with municipal and state regulatory authorities.• Managed writing/winning applications for Hemp and Cannabis producers, processors, and retail dispensing licensees in various jurisdictions.• Developed policies and procedures surrounding compliance directives from regulatory authorities.• Performed Information Technology assessments and provided recommendations based on analysis.• Identified project process impacts and worked to ensure processes are in place to support an effective operation.• Defined product strategy, product roadmap, product pricing and offering model but not limited to and requirements definition to ensure alignment across teams.• Guided and mentored team on project methodologies and motivated them to build high performance teams and collaborative culture.

• Performed the duties related to regulatory personnel, legislators, and committees on State, Federal, and International levels. • Supported executives and program managers with updates to legislative committee hearings, regulatory rules, and changes to active legislation.• Organized and facilitated web-based and in-person demonstrations of company’s solutions for regulatory agencies, legislative staff, and industry stakeholders.• Developed internal policies and procedures for government affairs-related activities and evaluated measurable KPIs.• Participated in industry events on behalf of the company on panel discussions, as a presenter, and as a keynote speaker.• Developed actionable reports to assist law makers and regulatory authorities on querying and aggregating program-specific data from deployed software solutions.• Applied knowledge of PEMBOK (6th Edition) project management principals, methods, and techniques.• Handled functions of AWS GovCloud, FISMA, FedRAMP, PCI DSS and NIST compliance.• Created business requirements documentation, user stories and acceptance criteria for agile deployments, took part in agile ceremonies and set development priorities.• Developed service level agreements and project documentation including, project plans, project charters, feasibility studies, testing plans, Gantt charts, quality management plans, project schedules, budgets, SWOT, and data flow diagrams.

Oversaw strategic direction and all operations of organization involving recruitment, development of an operating plan to re-establishing financial stability, and working toward improved “profitability.” Planned, developed, and executed the Electronic Health Records (EHR) system's design, development, and implementation organization-wide. Worked extensively with agents and supervisory personnel to ensure successful implementation of all new or existing training & client directives to focus on coaching and team development.