Stine Hjelme

Stine Hjelme Email and Phone Number

Creating continuous improvement in customer loyalty - Customer Experience Manager @ Alka Forsikring
ballerup, hovedstaden, denmark
Stine Hjelme's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Stine Hjelme's Contact Details

Stine Hjelme personal email

n/a

Stine Hjelme phone numbers

About Stine Hjelme

I’m responsible for developing and executing the customer experience strategy, where our goal is to create continuous improvements in customer loyalty.I’m dedicated and work focused to creating the best experience for our customers - across channels and through all phases of the customer journey. I work across the organization to ensure a consistent customer experience - from product development to sales, claims and self-service.Developing great customer experiences is about creating satisfied and loyal customers and thus improving results like increased new / up sales, prolonged customer lifetime and increased customer recommendations.My background contains a solid experience in customer service, including more than 10 years of management experience from various job functions in customer service.My specialties include: Customer Experience Strategy / Customer Strategy, Business Development, Psychographic Segmentation, Customer Loyalty, Customer Service, Management

Stine Hjelme's Current Company Details
Alka Forsikring

Alka Forsikring

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Creating continuous improvement in customer loyalty - Customer Experience Manager
ballerup, hovedstaden, denmark
Website:
alka.dk
Employees:
404
Stine Hjelme Work Experience Details
  • Alka Forsikring
    Customer Experience Manager
    Alka Forsikring Sep 2019 - Present
    View
  • Alka Forsikring
    Customer Excellence Consultant
    Alka Forsikring Feb 2016 - Sep 2019
    Region Hovedstaden, Danmark
    View
  • Alka Forsikring
    Optimizer
    Alka Forsikring Nov 2012 - Jan 2016
    Høje Taastrup
    View
  • Transcom Denmark A/S
    Business Manager
    Transcom Denmark A/S Nov 2008 - Oct 2012
    Høje Taastrup
    View
  • Transcom Norrköping
    Acting Contact Center Manager
    Transcom Norrköping Mar 2008 - Oct 2008
    Norrkoping, Sweden
    View
  • Transcom Denmark A/S
    Business Manager
    Transcom Denmark A/S Dec 2007 - Mar 2008
    Vordingborg, Denmark
    View
  • Transcom Denmark A/S
    Team Leader
    Transcom Denmark A/S Mar 2005 - Nov 2007
    Vordingborg
    View

Stine Hjelme Skills

Team Leadership Customer Satisfaction Performance Management Operations Management Change Management Project Management Strategy Recruiting Leadership Customer Service Customer Experience Outsourcing Project Planning Process Optimization Call Centers Operational Efficiency Strategic Planning Quality Management Wordpress Customer Excellence Customer Journey Customer Loyalty Contact Centers Key Account Management Copc Copc Registered Coordinator

Stine Hjelme Education Details

Frequently Asked Questions about Stine Hjelme

What company does Stine Hjelme work for?

Stine Hjelme works for Alka Forsikring

What is Stine Hjelme's role at the current company?

Stine Hjelme's current role is Creating continuous improvement in customer loyalty - Customer Experience Manager.

What is Stine Hjelme's email address?

Stine Hjelme's email address is st****@****com.com

What is Stine Hjelme's direct phone number?

Stine Hjelme's direct phone number is +45701*****

What schools did Stine Hjelme attend?

Stine Hjelme attended Copenhagen Business School, Probana Business School, Mannaz, Cultivator, Handelsskolen Sjælland Syd, Roskilde Erhvervsakademi.

What are some of Stine Hjelme's interests?

Stine Hjelme has interest in Animal Welfare, Environment.

What skills is Stine Hjelme known for?

Stine Hjelme has skills like Team Leadership, Customer Satisfaction, Performance Management, Operations Management, Change Management, Project Management, Strategy, Recruiting, Leadership, Customer Service, Customer Experience, Outsourcing.

Who are Stine Hjelme's colleagues?

Stine Hjelme's colleagues are Michelle Huynh, Gabriel Sommer, Jesper J.k Kia, Niels Viuff, Dennis Michelsen, Mohammad Azzam, Jørgen Brandt.

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