Johnathon Stinson Email & Phone Number

Lenexa, Kansas, United States

• Answer a variety of inbound calls from customers as well as in-store brand partner associates in the retail environment and updating the computer system during each call to keep systems up-to-date.
• Navigate various systems to field questions that customers may have in regards to their monthly statement such as errant charges, charge reversals after returns, and other related inquiries.
• Field calls from brand partners who are working in their retail store to help in opening credit cards as well as credit line increases for in-store customers and authorizing sales when needed for customers in the store.

Overland Park, Kansas

• Building long lasting relationships with customers via a tailored experience, friendly and upbeat personality, and expertise of processes.
• Customer service, claims, and special occasion phone calls to customers/prospects.
• Developed, implemented, and ran hiring profile on leading job sites for talent acquisition.
• Responsible for the installation, integration, and troubleshooting of front of house technologies.
• Dry cleaning.

Overland Park, Kansas

• Building rapport with customers through thorough time conscious conversations.
• Selling the appropriate products based off solutions and value correlating to the customers’ needs, wants, and desires.
• To achieve superior satisfaction in every interaction.
• AP(asset protection), Microsoft Expert, Samsung Expert, and Geek Squad certified.