Susan Jiang Email & Phone Number

Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.Managed two cooks, one delivery driver, and one part-time employee.Improved online presence by buying ads, creating website, and working with BeyondMenu.Created system for regular analysis of menu focused on profitability and popularity.Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.Skillfully interacted with external vendors to obtain best quality in pricing and product.Purchased adequate quantities of food, beverages, equipment and supplies.Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.

O'Fallon, Missouri

I started working at my parent's restaurant since I was little. While I helped them managed payment and package orders, I have learned to multitask under stressful condition and demonstrated good customer service.