Lea Stoker Email & Phone Number

Bend, Oregon, United States

• Recognized for reducing outgoing wire transfer errors, missed or incorrect debits, and inaccurate credits between buyers and sellers, including commissions and fees• Appointed Lead assistant on Construction Holdback files.

Bend, Oregon, United States

Prepare and process documentation for real property transactions for the title and escrow services company. Gather account data and coordinate document review, control and recording. Deposit, balance and disburse escrow funds. Process deed reconveyances and complete closing duties. Assist customers with process and technical questions while ensuring confidentiality. Use tools including Resware workflow automation software, Acrobat and Excel.♢ Recognized for reducing outgoing wire transfer errors, missed or incorrect debits, and inaccurate credits between buyers and sellers, including commissions and fees

Bend, Oregon, United States

Created ads for personal training businesses to garner potential client interest. Wrote copy, created graphics and generated sales leads via Facebook Ads. Tested ads to gauge engagement, link clicks and website conversion rates and optimize ads.

Bend, Oregon Area

Greeted bank customers and assessed needs. Opened new accounts. Resolved questions, including credit card disputes, account queries and online navigation difficulties, and directed patrons to bank specialists. Followed through with loan processing throughout the application process. Supported new employees. ♢ Summarized complex bank procedures in a book of knowledge that was distributed to escrow peers♢ Traveled to five branches in the Central Oregon region to provide staff coverage; appreciated for adaptability, productivity and organization while moving from branch to branch

Bend, Oregon Area

Processed transactions, issued bank checks and cross-sold bank products while adhering to banking, safety and confidentiality regulations. Balanced the cash drawer and accounted for cash on hand. Detected fraud, recorded suspicious events and reported flagged transactions. Produced currency and transaction reports. ♢ Built a reputation for diligence and strong work ethic; selected to manage the audit compliance process

Bend, Oregon Area

Planned skills practice curriculum, facilitated practices and taught competitive soccer players the roles and responsibilities of each position. Led ball skills practices and improved player communication skills.

Bend, Oregon, United States

Coached and trained sales associates while assisting the outdoor gear shop’s customers with gear selection, sales and product information. Assessed consignment item values and managed 6,000 contracts via Liberty REACT. Rang up orders, merchandised product displays and provided friendly customer service.♢ Advised event patrons regarding gear repairability, shopping and consignment value at local events

Bend, Oregon, United States

Assisted shop customers with footwear, apparel and accessories purchases; rang up orders via a point-of-sale (POS) system. Explained product fit and function while providing friendly customer service within a team environment. Promoted in-store events and customer training programs.♢ Selected to communicate with customers about the brand’s fit and features at street fair booths

Greater Bend Area

Generated interest in the resort’s recreational activities and led activity groups for guests. Hired, supervised and trained lifeguards and guest services staff. Coordinated youth and family programming. Oversaw Athletic Club and pool facilities. Assigned work duties, managed time sheets and ensured high-quality customer experiences. Tracked inventory and ensured employee and guest safety.

Greater Bend Area

Promoted, planned and implemented social programs, concierge services and adventure activities, including fly fishing and mountain biking, for resort patrons. Managed the events calendar and built event agendas and budgets. Coordinated event facilities, catering, signage, printing and security. Facilitated equipment and vehicle rentals. Arranged participant lodging and transportation.♢ Facilitated a team building workshop for a group of 30 Nike employees

Bend, Oregon

Conducted guided campus tours, represented Oregon State University-Cascades during on-campus events such as Orientations, Preview Days and College 101. Regular interactions with Oregon State University student leaders, Office Admissions in addition to recruitment activities and programs.

Sisters, Oregon, United States

Operated and maintained a portable rock-climbing wall and taught climbing, kayaking and outdoor skill building classes for the private resort community. Established climbing routes and monitored for safety. Used a point-of-sale (POS) system to process bike and boat rentals and class registrations.♢ Respected as a helpful mentor for people of all ages seeking to enjoy outdoor activities and hobbies

Greater Sacramento

Supervised family waterpark guests at water slides, pools and rivers. Warned swimmers of danger and enforced pool regulations. Administered first aid and rescued swimmers in danger of drowning.♢ Recognized for saving swimmers in two water rescues and delivering vigilance awareness training and testing to lead lifeguards

Bachelor Of Science (B.S.), Tourism And Outdoor Leadership, Specialization In Eco And Adventure Tourism

Contributed to orientations and led campus and housing tours as Student Admissions Leader.

Associate Of Arts - Aa, General Studies