Devon Stoll Email & Phone Number

South Jordan, Utah

• Auditing cases to ensure data integrity • Participate in team projects on a shared office • Participating in software testing and quality assurance processes • Troubleshooting software issues and working with customers to resolve them• Documenting customer issues and solutions in the company's ticketing system• Providing technical support to customers who are using Titletec's software product• Verifying data entered by others and myself on reports that are worked on by the team• Keeping up to date with changes and updates to the software and communicating these to customers as needed• Help dealers with day-to-day problems, Involved in On Call rotation for dealerships reaching out for supports• Offered guidance and assistance to both new and existing clients to optimize software utilization and proficiency• Collaborating with software developers and other team members to identify and address software bugs and issues

Salt Lake City, Utah, United States

• Provide customer support to users of Netflix's streaming service• Respond to customer inquiries and troubleshoot technical issues via phone, email, and chat• Collaborate with other teams to address complex technical issues and improve product functionality• Assist customers with billing inquiries and document customer interactions in Netflix's CRM system• Maintain a high level of customer satisfaction by responding promptly and professionally to inquiries and issues.

Orem, Utah

• Provide training and support to new and existing customers• Document customer interactions and technical issues in the CRM system• Provide technical support to customers using Alder's products and services• Stay up-to-date with product changes and communicate them to customers as needed• Diagnose and troubleshoot technical issues and collaborate with other teams to improve product functionality• Maintain high customer satisfaction by responding promptly and professionally to inquiries and issues

West Jordan, Utah

• Handled challenging customer inquiries and grievances.• Achieved phenomenal marks assisting secret shoppers.• Commended for consistently positive and professional demeanor.

South Jordan, Utah

• Verify the accuracy of data before entering it into the system• Manage databases to ensure they are up-to-date and secure• Perform quality control checks to ensure error-free data processing• Communicate with clients and team members to resolve data-related issues• Continually look for ways to improve data processing efficiency and accuracy.• Create reports and summaries of data processing activities for management review• Process large amounts of data with accuracy and completeness, using software tools and databases

Alexandria, Virginia

• Accumulated daily receipts and deposited them • Prepared cash income for next day deposit• Preparing related reports for accounting department• Oversaw ticket and concession sales activities• Managed guest services functions, maintaining complex cleanliness and appearance, and resolving customer complaints

Associate’S Degree, Computer Science

Pursing knowledge of Computer Programming, Networking, and Web Development.

Certification, Sign Language Interpretation And Translation

Activities and Societies: American Sign Language Club Volunteering at Animal ShelterPursed Knowledge of American Sign Language.