Working directly with the brands Cool-Binz and Redbox+ Dumpsters and their 80+ franchises across the country.The Regional Business Coach is a part of the corporate leadership team. Vital in not only working with the owners on improving their operations, but works with the Brand President and corporate team to create the operating procedures, work through legal issues and compliance, values and direction of the brand as well as the culture and standards for being a part of a winning franchise. Travel to all new location openings within region to provide onsite support and training in preparation for brand location launch.Be the main point of contact for all Franchise Partner support needs.Monitor, review, and coach Franchise Partners on business metrics, key performance indicators, and profit and loss analysis. Provide coaching to achieve operational stability and profitability using metrics and relevant KPIs.Serve as advocate for Franchise Partners by providing feedback, recommending process-improvements, and identifying system-wide opportunities to franchise operations teams.Conduct regular Operations Performance Check and create action plans based on outcome.Verify Franchise Partner compliance with all Brand Standards through monthly and quarterly promotions, operational standards, and system-wide changes.

As a top 15 national consultant and #2 in the Region, I was implemental in developing relationships with local businesses and acquiring new customers. Territory Manager in the Metro Detroit region implemental in hiring, training, and managing a team of sales consultants. High level of understanding the digital marketing world and implementing the strategies. Extensive training and experience in outside sales and how to work a system to create a lead and turn it into a sale.

E-commerce team member on one of the largest golf retailers in the world. Assist in all facets of e-commerce sales, support, and client services. Help manage orders and sales from various platforms including the website, Amazon, Ebay, and custom orders that go direct to manufactures. Manage shipment and logistics of the orders shipping out, and maintain inventory to reflect up-to-date counts. Deliver the highest level of customer service in order to gain and maintain repeat and loyal customers as well as drive sales and growth of the company.

Combining my studies in Organizational Behavior, time starting, owning and operating my own business, as well as many years coaching athletics, I used my over 10 years of business and team experience to help guide organizations and better structure them for future success. From a startup to established businesses who need better organization structure or marketing strategies, I brought the team concept combined with a clear strategy and structure of operation to be more organized and operationally effective. I am a strong believer in the team concept and love teaching how each individual plays an important role in the greater success of the team.

I was the creator and developer of the business along with the owner and operator of 2 store locations. I created the brand from the ground up, formed and implemented all operational standards and guides, set the culture and managed the teams at both locations. As the creator/owner/operator I handled all aspects of the business including:- Business Startup- Design- Finance- Accounting- Marketing and Advertising- Team Management- Customer Service- Culture- Organizational Structure- Operations

• Incremental in designing the high-level marketing platform for the Chrysler Account Management, Sales and Event Services team in the planning and execution of all major and secondary auto shows for The Chrysler Group. • Assisted the Sales team with various account management tasks such as; setting up proposals, providing cost analysis, organizing a working schedule for events and helped organize and provide information for a request for quotation on new projects.

Susbtitute TeacherHead JV Football CoachHead JV Basketball Coach

• Managerial experience directing sports and recreation programs• Managed an 8+ person team on the matter of execution of each program, including scheduling and coordinated daily and weekly assignments• designing and implementing new programs• made executive decisions on matters pertaining to the working direction or outcome of the program• Assisted in directing Michigan’s largest NFL Youth Flag Football League that had over 700 players.