● Fine-tune Olympia's branding to be cohesive on all platforms● Oversee all marketing and printed materials ● Manage Google reviews and overall customer satisfaction ● Lead the service team through adversities and complaint handling● Create engaging content and ads for social media accounts● Coordinate tradeshow booths and marketing events● Plan semi-annual events to support company culture● Execute all company-wide communications

● Design customer service policies to create a mutualistic relationship with consumers● Oversee all replacements, exchanges, returns, credits, and refunds for clients● Retain customers through quality customer service and user experiences● Manage reviews and customer satisfaction ● Lead the service team through adversities and complaint handling● Create engaging content and ads for social media accounts● Coordinate tradeshow booths and marketing events● Manage over 100 state licenses held between the 503A and 503B FDA approved facilities● Apply for inspections to meet state board of pharmacy requirements

● Started a creative design business that provides painting services to the Panhelleniccommunity.● Manage a team of 6 employees and oversee all finances and customer orders.● Offer design expertise and hand painted products for date functions and other specialevents.● Market our services to other chapters through social media and word of mouth.

● Manage a team of 7 event planners and 22 creative chair positions to support eventexecution and ensure deadlines are met.● Communicate chapter-wide programming between the executive board and eventplanners to prevent over-programming.● Counsel my team during the creative process to implement changes and facilitate newideas.

● Planned a trip for 200 women to Universal’s Islands of Adventure utilizing a budget of$22,000 to promote sisterhood and inclusion through shared experiences.● Organized over 15 sisterhood events for the chapter to encourage socialization andstrengthen friendships.● Cross-programmed with other event chairs to hold philanthropy and study socials.

● Designed and painted 6 banners to promote and market events for the chapter.

● In charge of extracting data from registrations and programming Yapp to show attendees,speakers, sponsors, and the agenda for upcoming conferences.● Updated several event working budgets and closed programs.● Researched and presented venue and excursion options to clients.● Applied for local grants to fund in-town conferences. ● Crafted agendas using InDesign.

● Selected among a competitive applicant pool to disassociate from my chapter to unbiasedly mentor and counsel women during the Panhellenic recruitment process. ● Offered emotional support and empathy to counsel young women.● Lead over 80 women to each chapter ensuring full attendance and punctual start times. ● Issued fines to chapters who fail to follow strict recruitment guidelines.

● Served customers by taking down orders, communicating with the kitchen effectively, delivering food and drinks, as well as ensuring a positive dining experience.