Kj Storaker Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

• Manage merger of data networks and systems from the merger of large defense contractors.
• Worldwide program to merge companies’ networks, identify and realize synergy savings and stay compliant from a security perspective.
• Evaluating business and technical problems to proactively identify new and unknown client needs.
• Developing proposals and leading sales efforts for new and existing clients.
• Mentoring and developing junior colleagues.
• Recruiting top talent for the firm.

Dallas/Fort Worth Area

• Help our clients achieve their business objectives by providing skilled consulting resources to deliver quality solutions.
• Oversight of client delivery, responsible for maximizing consultant output and client alignment, while ensuring a high level of client satisfaction, and thereby driving sales revenue growth.
• Support talent acquisition, development of company programs, policies and processes,business development, sales and marketing.

• Resolved inefficiencies due to outdated network infrastructure for entire North American manufacturing plants and distribution centers by implementing a network upgrade plan.
• Program resulted in 45% decrease in network downtime significantly improving operational efficiency.
• Program grew from $9M to $40M over 3 years.
• Manage blockchain implementation at Fortune 50 company.
• Develop and manage a team of technical project managers.
• Coordinate all efforts for the 50+ team members involved in this effort from PepsiCo, network vendor and cabling vendors.

Redmond, WA

• Managed the overall delivery of Microsoft software into a new sales channel.
• Created complex technical road map for product launch; road map was well received and approved by executives.
• Managed project management plan, budget, resource plan and business requirements.
• Managed End to End testing of software licensing projects.

Greater Seattle Area

• Oversaw key aspects of successful customer-facing, eCommerce projects.
• Developed effective partnerships with both the business end-users and the IT developers, in creating and implementing business requirements.

Greater Seattle Area

• Led the upgrade/migration project for their critical analytics and reporting system, used to run their entire business.
• Developed and managed project management plan, business requirements and testing plan; plans were all quickly approved by executives.
• Executed all plans on time and on budget.
• Managed vendor engagement on project.

Seattle, WA

• Drove success on key e-commerce project for T-Mobile, resulting in client requesting additional engagements.
• Developed strategic roadmap for T-Mobile's e-commerce website; roadmap was approved by executives. Assessed T-Mobile's technical capabilities.
• Created best practices study for T-Mobile; many recommendations were implemented.

Bellevue, WA

• Oversaw key aspects of successful customer-facing, enterprise wide project.
• Developed effective partnerships with both the business end-users and the IT developers, in creating and implementing business requirements.
• Ran User Acceptance Testing.

Bellevue, WA

• Developed and implemented program around improving customer operational efficiency.
• Identified over $20 million in savings through increased customer self-service automation.
• Presented proposal for savings to T-Mobile executives; proposal was approved.
• Briefed executives on realized savings as well as customer satisfaction improvements.
• Performed advanced customer analytics that identified operational efficiencies.

• Successfully developed and managed the implementation of companywide new price plans for T-Mobile.

• Created business cases and gathered business requirements for projects to maximize customer utilization of Premier Online Care, AT&T’s Business to Business online self-service portal.

• Managed business requirements and translation efforts on a project that introduced a Spanish bill for T-Mobile’s 6 million Spanish speaking customers.
• Led projects that improved customer self-service in T-Mobile’s Interactive Voice Response system, used by over 100,000 customers daily.

Redmond, WA

• Identified insights that were recognized by the CTO, and used in both strategic decision-making and changing media perceptions around security vulnerabilities.
• Work was greatly appreciated by Microsoft top level executives.

Redmond, WA

• Coordinated development builds of X-Box 360 peripheral products with key suppliers by managing the logistics, allocation and tracking of finished units to be distributed.

• Analyzed the annual Microsoft Operations Technology Group Client Satisfaction survey

• Daily interaction with customers to identify tastes, needs, and budgets.
• Assisted customers in developing offers and provided post-sale follow up to assure satisfaction.

• Designed, developed, and implemented a comprehensive auditing and scheduling tool for the midterm upgrade of the $500 million multi-year NATO AWACS contract.
• Project was completed on time, exceeding expectations, and is still in use today.

• Collaborated the development of an MBA-level Knowledge Management class.
• Trained and mentored students in utilizing materials and project strategies.

Mba, Technology And Innovation Management

Bachelor'S, Business Administration