Storm S Elworth work email
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Storm S Elworth personal email
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Sales and Customer Success professional with years of customer relations and full-cycle sales experience in the SaaS marketing and advertising space. Passionate in always providing excellence in customer experience. Always looking for the next challenge.
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OperationsBusy Blooming Sep 2023 - Present -
Manager, Customer SuccessOnelocal Sep 2022 - Sep 2023Toronto, Ca• Part of company leadership team, managing 8+ Customer Success Managers• Responsible for $570k of organization MRR• Client retention of 98%+• Client escalations and resolutions lead• Work cross-functionally on company initiatives and projects -
Senior Account ManagerOnelocal Mar 2022 - Sep 2022Toronto, Ca
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Account Manager / Customer Success ManagerOnelocal Apr 2021 - Mar 2022Toronto, Ca• Actively managing a portfolio with over $75,000 MRR of local business accounts + the company's largest corporate account• Consistently having strategic marketing meetings with clients to ensure continuous growth across all our solutions • Regularly carry out training and implementation sessions for clients to ensure full confidence in using our tools• Exceeding KPIs month to month• Mentor, train and support new team members• Implementing, upselling and retaining new company accounts• Introducing and actively improving processes to ensure heightened efficiency for both Customer Success and the rest of departments
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Account ExecutiveSocial Blue Oct 2020 - Apr 2021Hoorn, Nl• Spearheaded Social Blue's new Hearing Aid Clinics product into profitability and growth• Regularly set records in client acquisition/growth • Cold call and qualify prospective clients• Support new hires in coaching and setting expectations• Full cycle sales from prospecting, selling, renewing and satisfying client demands -
Account ExecutiveHomestars Jul 2019 - Oct 2020Toronto, Ontario, Ca• Consistently meeting and exceeding sales targets, performing in the top 15% company wide.• Regularly prospecting clients through 100+ dials per day in order to secure meetings with potential clients and find them the perfect fit.• Work with both new and preexisting clients to find the right setup, customizing the program to fit their specific needs.• Took on leadership opportunities through mentoring and coaching new sales representatives to ensure their success with the organization.• Managing and supporting clients with their independent needs to ensure success and ROI through the platform.• Introduced new acquisition techniques causing $70,000 in sales growth. -
Records And Admissions AssistantUniversity Of Toronto Mississauga May 2018 - Jun 2019Mississauga, Ontario, CaSupervise and coordinate over 15 employees and supervisors,involving support, team building, motivation and mentoringstaffManage escalated and complex issues to ensure strongcustomer satisfaction and problem resolutionOversee and ensure efficient and accurate processing ofapplications, cancellationsEnsure at all times a high-level of confidentiality of studentinformation is maintainedTrain staff in customer service best practices, problem-solvingand software applicationAnalyze data and present data to executives to recommendimprovements and inform decisions -
Programming AssistantUniversity Of Toronto Mississauga May 2017 - Jun 2018Mississauga, Ontario, CaManaged customer relationships with the residencedepartment including leading conflict solutions, successmeasures and overall supportDirectly supervised over 15 employees at the residence deskConducted monthly touch points with employees for supportand to discuss performanceProcessed employee time sheets and approvals for work hoursRefined and improved processes in residence admissionsregarding customer experience
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Residence Service Assistant - Front Desk StaffUniversity Of Toronto Mississauga Aug 2016 - May 2017Mississauga, Ontario, CaCustomer representative handling any student inquiries.Answered emails, phone calls and LiveChat inquiries.Scheduled meetings and processed student mail.
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Student Housing Advisory Committee RepresentativeUniversity Of Toronto Mississauga Sep 2016 - Apr 2017Mississauga, Ontario, CaRepresented the Resident Student Assistants on the Student Housing Advisory Committee, discussing the future of student housing at University of Toronto Mississauga
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Eal Gap StudentDulwich College Suzhou Aug 2014 - Jun 2015Suzhou 215021, Jiangsu, CnTeaching Assistant for the English Additional Language department in the Junior School. House Tutor at the boarding house, responsible of assisting boarding house students and student staff.
Storm S Elworth Skills
Storm S Elworth Education Details
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University Of TorontoCrime And Society -
Dulwich College SuzhouInternational Baccalaureate
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Suzhou Singapore International School
Frequently Asked Questions about Storm S Elworth
What company does Storm S Elworth work for?
Storm S Elworth works for Busy Blooming
What is Storm S Elworth's role at the current company?
Storm S Elworth's current role is Operations, Busy Blooming.
What is Storm S Elworth's email address?
Storm S Elworth's email address is se****@****ting.ca
What is Storm S Elworth's direct phone number?
Storm S Elworth's direct phone number is +141662*****
What schools did Storm S Elworth attend?
Storm S Elworth attended University Of Toronto, Dulwich College Suzhou, Suzhou Singapore International School.
What are some of Storm S Elworth's interests?
Storm S Elworth has interest in Social Services, Children, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Storm S Elworth known for?
Storm S Elworth has skills like Computer Proficiency, Computer Science, Computer Hardware, Computer Security, Computer Graphics, Networking, Os X, Software, Computer Repair, Information Technology, Computer Maintenance, Web Development.
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