Efficient executive officer focused on simplifying business processes by adopting digital transformation and embed it in updated business strategy. Experienced in retail industry, Logistics, back office processes and e-commerce with more than 20 years presence in key roles and more than 5 in C-level position participating at Board.Having in depth knowledge of ICT’s, designed and executed a lot of large-scale technology projects in various sectors with success and many of them awarded for innovation and effectiveness handling in the same time change management. Passionate about innovations based in new technologies combined with real business benefits giving competitive advantage on organizations.Believe on team spirit and work for it by applying team bonding practices and coaching.Specialties:• IT service management (ERP, WMS, Helpdesk)• Infrastructure security and modernization• Disaster recovery• Business process automation• Data analytics and personalized campaigns• BI and visualization• Demand forecasting• Teams collaboration and productivity• Compliant and regulations• Project Management