Apply independent decision making, attention to detail, adaptability, flexibility, resilience, and creative vision to drive program quality improvement for a company that promotes impact through a focus on managing social services within the community. Coaches the Director of Social Services on pertinent processes that promote the welfare of the residents.  Demonstrates the preparation for OBRA surveys, care plans, MDS, CAAS, proper documentation, and addressing the psychosocial needs of residents and families under a time sensitive environment. Recognized for managing organizational culture for internal integration and external adaptation. Offers skills, technology, and knowledge not found in the organization enabling the organization to cope with new external environments Leverages practical experience and proven talent that is exceeded only by their passion for serving the current and future needs of our senior population. Provides expertise that will meet a variety of needs, and help you to identify and capitalize on opportunities.  Leverages practical experience, proven talent, and nursing home regulations knowledge that is exceeded only by passion for serving the current and future needs of senior population.

Spearheaded coordination support to multiple participants by applying theoretical and on-hand knowledge. Recognized for the effective management of 84+ participants at UPMC CHC throughout tenure. Provided long term services and supports (LTSS) across the continuum of care through a community-based approach to improve health outcomes of the participant and promote quality, cost-effective outcomes.  Strategically coordinated referrals for physical, psychological, occupational and educational needs.

Led the development and implementation of optimum efficiency and quality in on-site mental/physical health related operations. Assessed and defined health behaviors in clients targeting health improvement.  Developed and implemented 4+ new programs that address chronic diseases more effectively. Created, facilitated, and evaluated the “Choose to Lose” program at YMCA with profits of $2K and outcomes of 93%. Utilized Motivation Interviewing, Health Belief Model, and Cognitive Behavior Coping techniques to help members develop sustainable lifestyle behaviors that improve health status, productivity, and quality of life. Researched in Community-based participatory research (CBPR), develop culturally relevant and rigorous research designs, collect quality data, interpret your results, and identify best practices geared to make research more responsive to existing emerging community needs. Evaluated several theoretical frameworks (culturally responsive, feminist, developmental, utilization, and empowerment), develop appropriate evaluation design, implementation, and monitoring to produce actionable data for organizational and programmatic learning, funding, and sustainability.

Oversaw collaborative treatment plans focusing on accurate diagnosis and holistic treatment for various health problems. Managed a variable caseload of 35+ acute patients, establishing an individual plan of care and goals with patients in the acute care setting. Monitored case management services and cost-effective benefits to the hospital.  Collaborated with physicians and other healthcare members to ensure the patient is receiving the optimal care.  Recognized for achieving an extensive 99%+ increase in HCAPHS scores on assigned unit. Presented at the 5th Case Management Showcase: Utilizing Predictive Analytics to Reduce 7 Day Readmissions.  Facilitated collaboration well in groups with fellow social workers, psychologists, psychiatrists, and other healthcare staff.

Provided planning, assessing, coordinating, and implementation of services to enhance social and psychosocial well-being. Leveraged cross-functionality skills by managing the social services department as well as the supervision of 1+ staff.  Demonstrated analytical expertise by taking the initiative to monitor the budget worth $50k+. Created a universal calendar for nursing staff planning short/long-term discharges.