Strassenburg Karen Email and Phone Number

Customer Service Representative. Resolve customer concerns, answer customer questions.Professionally handle the incoming and outgoing calls and email correspondence of clients.Responsible for submitting proofs for approval and processing job approvals and revisions for promotional product orders.Customer follow-ups for order clarifications.Submitting job orders in a timely and accurate manner.Always putting the customer first and meeting their needs.Multi tasking and close attention to detail.

Resolve customer concerns and answer customer questions.Professionally handle the incoming and outgoing calls and email correspondence of clients.Responsible for writing and submitting customer account jobs for plating.Perform customer corrections in layout and color. Proofreading and Quality Control. Prepare shipping labels, pack shipments, track shipments and invoice.Meet weekly press schedules. Submitting accurate specs and revisions. Production backup when necessary.Provide monthly and weekly production reports.Indexing/Filing and Billing.Cover for Office Receptionist when needed.Job estimating and quoting.

Layout and design of retail ads, which included weekly Jons Grocery Ads and various other Independent Grocery Markets. Meet weekly press schedules. Perform customer corrections in layout and color as necessary.Proofread advertisements and make sure they meet production specifications.

Responsible for layout and design of retail ads, which included weekly Albertsons and Ralphs mailers, Vision World and Eye Master Ads, as well as production of monthly magazine periodicals including Natural Health, Cycle World, Road and Track, and Car Driver. Meet weekly press schedules. Prepping jobs for large format and digital press. Perform customer corrections in layout and color. Proofreading and Quality Control. Customer Service Representative.