Head Of Home Lending Servicing Risk - Risk Administration
Current
Apr 2024 - Present
AeroLeads people directory · profile
Tiffany Henderson Email & Phone Number
Head of Home Lending Servicing Risk - Risk Administration
at
Wells Fargo
1 work email found
@wellsfargo.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Home Lending Servicing Risk - Risk Administration
Location
Dallas-Fort Worth Metroplex, United States
Who is Tiffany Henderson? Overview
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Quick answer
Tiffany Henderson is listed as Head of Home Lending Servicing Risk - Risk Administration at Wells Fargo, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a work email signal at wellsfargo.com and a matched LinkedIn profile for Tiffany Henderson.
Tiffany Henderson previously worked as Head of Home Lending Servicing-Change Management Oversight at Wells Fargo and Head of Corporate Risk Horizontal Change Management at Wells Fargo. Tiffany Henderson studied at The University Of Texas At Austin.
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Email format at Wells Fargo
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{first}.{last}@wellsfargo.com
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Profile bio
About Tiffany Henderson
Professional career includes experience in the following areas:• Sales• Application Development• Solutions Management• Vendor Management• Business Continuity• Strategic Initiatives• Compliance• Risk ManagementSpecialties: Developing SolutionsOrganizational AlignmentStrategic LeadershipCommunicationProcess ImprovementChange Facilitation
Listed skills include Strategic Planning, Application Development, Business Continuity, Enterprise Vendor Management, and 12 others.
Current workplace
Tiffany Henderson's current company
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22 roles · 24 years
Tiffany Henderson work experience
A career timeline built from the work history available for this profile.
Head Of Home Lending Servicing Risk - Risk Administration
CurrentRisk oversight of Mortgage Servicing, responsible for centralized oversight services, transformation and modernization and risk metric development.
Apr 2024 - Present
Head Of Home Lending Servicing-Change Management Oversight
Apr 2022 - Jun 2024
Head Of Corporate Risk Horizontal Change Management
Jan 2022 - Jun 2022
Head Of Corporate Risk Strategy Pmo
May 2021 - Jan 2022
Corporate Risk Program Management Leader
Dec 2018 - May 2021
Vp, Operational Risk
Oct 2015 - Dec 2018
Vice President Strategic Initiatives
Jul 2013 - Jul 2015
Director, Operational Risk
Jul 2010 - Jul 2013
Business Support Executive
Metlife Home Loans
Support executive leadership in day to day operations and strategic direction for fulfillment operations in Retail, Wholesale, Correspondent and Reverse channels. Facilitate projects that support the goal of becoming a top five lender within two years. (Ranking as of 1/4/12: #10 with an 18% market share increase in 3Q11.)Coordinate and monitor Fulfillment Strategy initiatives and goalsManage monthly Fulfillment Business Review objectives and deliverables for Retail, Wholesale, Correspondent and Reverse lines of businessMonitor daily application volume and ensure production capacity is appropriately sizedCreate and distribute executive communicationOpened 26 regionally placed fulfillment centers for Wholesale, Retail and Reverse channelsResponsible for executive routines and facilitating two way conversation Represent the lines of business in Subject Matter Expertise for process design, RealEC and title managementAssist Executive with time management and prioritizationManage hierarchy structure in Operations, Accounting and HR systems - developing the flexibility required for a medium sized, growth focused bankBuild/develop necessary infrastructure solutions, such as Incentive Comp changes, common naming conventions, communication protocol, etc.Analyze and resolve production issues from a corporate perspective, down to the site level
Oct 2010 - Aug 2012
Svp, Operations Risk
Nov 2008 - Oct 2010
Senior Vice President
Compliance Risk Management and Servicing Risk2008-2010Strategic Initiatives for Compliance and Operational RiskManaged Strategic Initiatives team within Home Loans and Insurance Division with oversight to project management for all Compliance related projectsProjects Included:Reg X Audit - Managed a team of 40 offshore/stateside associates, supporting Retail, Wholesale, Correspondent and Reverse MortgageDesigned and supported Reg X Audit Calculator - SharePoint tool designed to capture data, calculate RESPA Credits and perform root cause analysisDeveloped and facilitated new and on-going Reg X training effortsManaged audit plan and steps to mitigate risk associated with new regulationMortgage Servicing Credit RiskOversight function to the Servicing organization which required independent review and monitoring of processes and controls to mitigate credit risk exposureProjects Included:FFIEC audit, guideline adherence and policy development Control Plan development/management using Six Sigma methodologyOCC guideline adherence and policy developmentSpeedpay project, dependency for MHA 125 goal
Nov 2008 - Oct 2010
Vice President, Account Management
Realec Technologies, Inc
May 2008 - Nov 2008
Vp, Account Management
Realec Technologies, Inc
Mar 2008 - Nov 2008
First Vice President, Operations Support And Affiliate Management
Countrywide Home Loans
Call center supporting ~500 branches and 30 regional operating centersRe-engineered call center process, creating a tiered solution for issue escalation. New process facilitated increased awareness to operational issue trending and increased turn time on issue resolutionCorporate Initiatives and Process ImprovementLed corporate project initiatives including: Bank Integration: Coordinated communication plan for all migration activities - Signage, stationery, customer communication, pipeline management and technology solutionsFacilitated FHA/VA pipeline transition; coordinated FHA Connection activities to streamline processes, user access transition and case transfers of enterprise pipelineMonitored pipeline transition to the new entityEnterprise Condo Project:Initiated and managed research utilizing offshore teamsCreated concentration reporting and processProvided gap analysis on condo guidelines to identify possible missed opportunity in the marketRollout, transitioning 51 centralized operations centers to National title; Conducted distance learning classes and face to face trainingDeveloped training material for National Title Rollout, new title product implementation, RealEC/TS2 system, CPL standards and processes and Web Enabled ClosingsLed Title Scorecard initiative, measuring usage and vendor performanceSubject matter expert related to title and settlement servicesCollaborated with CMD's Compliance department to implement policy and procedure changes related to title and settlementCollaborated with Secondary and Audit to ensure title requirements were metCollaborated with Legal in contract design and negotiation
Jan 2005 - Mar 2008
Fvp, Operations Support
Countrywide Home Loans
2005 - 2008
~3 yrs
Vp, Affiliate Management
Countrywide Home Loans
2005 - 2007
~2 yrs
Vp Operations Support
Countrywide Bank
2007 - 2008
~1 yr
Closer/Processor
2004-2005
Provided full title and closing services to a variety of mortgage lenders for home equity and refinance transactions on prime and sub-prime lending accountsALTA certifiedPrepared HUDs, managed closings, and ordered disbursementsProvided status reporting for lender's executive managementProvided curative services for full title transactions
Jan 2004 - Jan 2005
Processor/Curative Specialist
Bridgespan
Jul 2003 - Jan 2004
Processor
2003 - 2004
~1 yr
Owner
Foreclosure Listing Service
Owned/operated a subscriber-based, monthly publication, reporting foreclosures in a county areaCreated/distributed monthly foreclosure reportFacilitated foreclosure sales in Substitute Trustee role
Jan 1992 - Nov 2002
2 education records
Tiffany Henderson education
Education record
The University Of Texas At Austin
Education record
Texas Tech University
FAQ
Frequently asked questions about Tiffany Henderson
Quick answers generated from the profile data available on this page.
What company does Tiffany Henderson work for?
Tiffany Henderson works for Wells Fargo.
What is Tiffany Henderson's role at Wells Fargo?
Tiffany Henderson is listed as Head of Home Lending Servicing Risk - Risk Administration at Wells Fargo.
What is Tiffany Henderson's email address?
AeroLeads has found 1 work email signal at @wellsfargo.com for Tiffany Henderson at Wells Fargo.
Where is Tiffany Henderson based?
Tiffany Henderson is based in Dallas-Fort Worth Metroplex, United States while working with Wells Fargo.
What companies has Tiffany Henderson worked for?
Tiffany Henderson has worked for Wells Fargo, Caliber Home Loans, Metlife Bank, Metlife Home Loans, and Bank Of America.
How can I contact Tiffany Henderson?
You can use AeroLeads to view verified contact signals for Tiffany Henderson at Wells Fargo, including work email, phone, and LinkedIn data when available.
What schools did Tiffany Henderson attend?
Tiffany Henderson studied at The University Of Texas At Austin.
What skills is Tiffany Henderson known for?
Tiffany Henderson is listed with skills including Strategic Planning, Application Development, Business Continuity, Enterprise Vendor Management, Business Strategy, Enterprise Security, Facilities Management, and Corporate Real Estate.
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