•Managed Metcash MSO accounts, including their business plans, product ranging, promotional plans, FOCO activations, and coordination of field team activities.•Assisted the National Account Manager for Metcash with promotional program and category reviews, ensuring alignment with strategic business goals.•Developed and executed yearly Joint Business Plans to achieve aligned customer KPIs, including market share, category performance, and sales targets.•Led and collaborated on range… Show more •Managed Metcash MSO accounts, including their business plans, product ranging, promotional plans, FOCO activations, and coordination of field team activities.•Assisted the National Account Manager for Metcash with promotional program and category reviews, ensuring alignment with strategic business goals.•Developed and executed yearly Joint Business Plans to achieve aligned customer KPIs, including market share, category performance, and sales targets.•Led and collaborated on range reviews with SCJ and customer category teams, driving insight-led category strategies.•Simplified and expedited the claims process for Metcash and other designated customers, ensuring accuracy and prompt resolution.•Built and nurtured strong business relationships with key stakeholders, both internally and externally, through effective planning, communication, and delivery of key performance indicators.•Actively contributed to enhancing sales team operations and capabilities, fostering a culture of collaboration and recognition. Show less

-Leading the national roll-out of the IGA Rewards and Shop Online program and developing a five-year program of work to deliver new capability which drives incremental return on investment from shopper engagement activities.-Responsible for the planning and management of retailer engagement and on-boarding, retailer and member support and customer service, and for managing relationships and a program of future developments with a wide selection of internal and external stakeholder… Show more -Leading the national roll-out of the IGA Rewards and Shop Online program and developing a five-year program of work to deliver new capability which drives incremental return on investment from shopper engagement activities.-Responsible for the planning and management of retailer engagement and on-boarding, retailer and member support and customer service, and for managing relationships and a program of future developments with a wide selection of internal and external stakeholder groups.-Delivering role objectives including the management of project controls including: Scope, Time, Finance, Quality, HR, Risk, Procurement, Communication and Integration. Show less

Corum Health Services - offers a range of ERP, point of sale, and dispensing software as a service (SaaS) to the Australian health sector.Responsible for managing an existing portfolio of accounts, looking after a number of sites for both large and small customers, as well as demand generation and business development through proactive outbound telephone sales and inquiries. Developing a portfolio of assigned and prospective new customers to actively meet budget, seek new opportunities,… Show more Corum Health Services - offers a range of ERP, point of sale, and dispensing software as a service (SaaS) to the Australian health sector.Responsible for managing an existing portfolio of accounts, looking after a number of sites for both large and small customers, as well as demand generation and business development through proactive outbound telephone sales and inquiries. Developing a portfolio of assigned and prospective new customers to actively meet budget, seek new opportunities, follow-up lost business and ensure Corum Group is pricing for value. Strong customer management focus, establishing and maintaining multi-level relationships at all customers and ensuring regular contact. Understanding of the needs for each customer and hunting the value for Corum, maximising the share of wallet working across the business’ full solutions and services range. Show less

Partnered with Key restaurants and fast food chains for food delivery services.Played a major role in Account growth, shaped and grew relationships with new and existing clients.Generated business development through negotiations, proposals and presentation.