Account Manager
Current•Managed Metcash MSO accounts, including their business plans, product ranging, promotional plans, FOCO activations, and coordination of field team activities.•Assisted the National Account Manager for Metcash with promotional program and category reviews, ensuring alignment with strategic business goals.•Developed and executed yearly Joint Business Plans to achieve aligned customer KPIs, including market share, category performance, and sales targets.•Led and collaborated on range… Show more •Managed Metcash MSO accounts, including their business plans, product ranging, promotional plans, FOCO activations, and coordination of field team activities.•Assisted the National Account Manager for Metcash with promotional program and category reviews, ensuring alignment with strategic business goals.•Developed and executed yearly Joint Business Plans to achieve aligned customer KPIs, including market share, category performance, and sales targets.•Led and collaborated on range reviews with SCJ and customer category teams, driving insight-led category strategies.•Simplified and expedited the claims process for Metcash and other designated customers, ensuring accuracy and prompt resolution.•Built and nurtured strong business relationships with key stakeholders, both internally and externally, through effective planning, communication, and delivery of key performance indicators.•Actively contributed to enhancing sales team operations and capabilities, fostering a culture of collaboration and recognition. Show less