Jake Strevett Email & Phone Number

● Perform user testing and redesign a B2C platform that business and product owners use to book and manage ads across various mediums through the use of AI tools, resulting in a more intuitive and accessible user interface.● Develop a functional website prototype with an agile team, focusing on the user journey for exploring and engaging with Google advertisement opportunities, including ad placement, targeting, analytics integration, and user interaction.● Craft comprehensive warm-up questions that aim to set the context and elicit valuable insights, alongside delineating clear and concise tasks aligned with the designated user flow, enhancing the user testing script/plan.● Conduct thorough observation and analysis of unmoderated user testing sessions, identifying a range of usability hurdles and functional deficiencies, and documenting these findings in a detailed user testing findings report.● Redesign the user interface for improved intuitiveness and alignment with user flow, creating new medium fidelity wireframes that integrate with the existing design framework to optimize user interaction and experience.● Elevate redesigned screens to high fidelity, enhancing visual clarity and ensuring continuity with the style guide/design system, fostering interface consistency and facilitating efficient development and future iterations.● Annotate functionality and design specifics to ensure a smooth developer handoff, documenting user interactions, interface behavior, and design elements to streamline the implementation phase and minimize misinterpretations.● Lead the conclusion drawn from comprehensive user testing sessions revealing significant navigational challenges on the homepage, hindering efficient browsing and engagement with Google ad opportunities.

● Redesign and map out new user flows for a SaaS B2C event management app, optimizing the event creation and management processes and integrating new features to improve user efficiency and autonomy.● Translate early conceptual ideas into wireframes, capturing essential functionality and fostering alignment with stakeholders to establish a solid foundation for the platform's interface and the exploration of innovative new features.● Work closely with project managers and senior designers within an agile framework to ensure alignment on project goals and timelines, leading to a significant reduction in project completion time.● Apply UX/UI best practices, prioritizing accessibility, consistency, usability, and hierarchy to optimize user satisfaction at each design stage, ensuring a seamless experience throughout the final product.● Establish a comprehensive design system, including typography, buttons, colors, icons, and forms to promote consistency and efficiency across all team members, ensuring a streamlined and cohesive design system.● Facilitate greater collaboration between design and development teams by implementing clear file labeling, comprehensive component libraries, and detailed annotations ensuring efficiency and seamless communication.● Design and conduct user tests to assess the effectiveness and usability of interactive prototypes, iterating designs based on feedback to ensure an optimal user experience with a clear flow and endpoint for each task.● Utilize interviews, surveys, and heatmaps to identify key pain points and opportunities for improvement, resulting in a 20% increase in user satisfaction scores and a 30% decrease in user-reported issues post-redesign.

Remote

● Collect insights into patients' experience attending appointments in a digital GP surgery and provide insights to the development team regarding the overall platform usability, improving patient satisfaction and functionality.● Conduct assessments of clients’ psychological and social needs for a digital health start-up, and coordinate various agencies in providing bespoke interventions and holistic treatments for a truly user-centered approach.● Demonstrate adaptability by navigating unexpected challenges and employing creative problem-solving to develop innovative solutions, enhancing client well-being and ensuring sustained success over the long term.● Encourage a positive and supportive team environment by fostering open communication, mentoring students, celebrating successes boosting team morale, and allowing space for innovative solutions.

London Area, United Kingdom

● Apply patient-centered care principles to advocate for user needs and preferences, driving decisions that prioritize accessibility and inclusivity, ultimately fostering more effective and inclusive solutions.● Advocate for user needs and preferences, prioritizing accessibility and fostering collaboration between different agencies to encourage inclusive solutions, ensuring user satisfaction and engagement.● Conduct thorough assessments of the client and their social networks' psychosocial needs, develop tailored care packages, and engage in regular reviews with the client and their family to iteratively enhance the service provided.

Postgraduate Degree, Cognitive Behavioural Therapy

Postgraduate Degree, Systemic Family Therapy