Use Ansible to manage automated configuration backups, configuration changes, template deployment, firmware download and installation, and information gathering from Cisco Catalyst and Dell switches across a multi-campus network.Configure and troubleshoot Palo Alto, SonicWall, Cisco Meraki and ASA firewalls for security features, NAT, Site-to-Site IPSec VPNs, Remote Access VPNs, and Software-Defined networking.Configure Cisco Meraki Wi-Fi access points for multiple SSIDs and VLANs, 802.1x authentication, and isolated guest SSIDs.Configure Cisco Catalyst, HPE Aruba, and Dell switches.Configure and troubleshoot Windows Server Active Directory users, DNS, and File Sharing servicesMaintenance of VMWare guest virtual machines and OVA deploymentMaintenance and repair of Dell Servers including RAM, drives, and iDRACWindows 10 and Office 365

IPAM, DHCP scopes, and reservations.DNS A Record creation and maintenance.Cisco Prime Infrastructure - upgraded and patched Prime Infrastructure server from 3.1 to 3.4, Add/Remove network devices for monitoring and configuration backups, troubleshoot network device data gathering issues. Trace device MAC addresses to switch ports.Configure and Troubleshoot Cisco Catalyst 4500, 3850, and 3750 switches; Configure and troubleshoot on Cisco 4300 and 4400 routers in an iWAN environment.Rack and install routers and switches on campus and it remote locations.Provide vendor access for maintenance work.Audit switches for port usage.Install battery backup/UPS systems in racks

Work with carriers to connect MPLS circuits to CE equipment and establish PE-CE BGP peering for routing.SD-WAN configuration using PepLink Balance routers.Travel to customer sites for equipment installation and replacement.Configure and troubleshoot ACE/ACL entries, static and OSPF routing, SNMP, IPSec site-to-site tunnels, and remote access VPNs on Cisco ASA firewalls.Configure and troubleshoot VLANs, 802.1q tagging across trunks, PoE, SNMP, and routing on Cisco Catalyst switches.Configure and troubleshoot T1 circuits, and routing on Adtran routers.Configure and troubleshoot SIP trunking on Cisco UCME.Upgrading software on network equipment.Use Wireshark to examine packet captures.

Configuration and troubleshooting of Cisco 2800 Integrated Services routers, Mikrotik Cloud Core routers, and ADTRAN NetVanta 800 routers, Cisco 2960 Catalyst switches, and Brocade ICX Switches for Optical, Ethernet, T1 and PPP Multi-link connections and the following services: IP addressing, Default routes, Static routes, GRE, Virtual Routing and Forwarding instances (VRF), VLANs, 802.1Q Trunking, inter-VLAN routing, Spanning Tree, DHCP pools, Access Control Lists.Configuration and troubleshooting physical WAN connections and circuits including: T-1 Circuits, Fiber Optic links, DSL circuits, and Ethernet.Troubleshooting MPLS, VPLS, and Pseudowire connections.Troubleshooting OSPF and BGP routing.Troubleshooting MTU and Fragmentation issues.Allocation of IP address ranges to customers through IP Address Management tools.Use of SolarWinds and Zabbix network monitoring and database tools to measure bandwidth usage, locate equipment, and document performance issues.Configuration and troubleshooting of IP endpoints for SIP registration and IP telephony including Polycom phones, Cisco Telephone adapters, and ADTRAN NetVanta routers.Configuration and troubleshooting of Edgewater Networks EdgeMarc 4550 Session Border Controllers network settings.PRI troubleshooting for PSTN phone service.Use of Wireshark to troubleshoot network and SIP problems.Participation in On-Call Duty Phone rotation and swing shift hours coverage.

Knowledge Manager, Trainer, Troubleshooting Expert/Consultant.Configuration and troubleshooting of Cisco 800, 1900, and 2900 Integrated Services Routers and 2960 Catalyst Switches for the following services: IP addressing, Default routes, PPPoE, VLANs, 802.1Q Trunking, inter-VLAN routing, Spanning Tree, DHCP pools, DNS, DNS based content filtering, NAT, Access Control Lists, EZVPN IPSec VPN, EIGRP, IOS binaries and licenses, and TFTP server.Configuration and troubleshooting of Cisco 1200, 1041, and 702 Wireless Access Points and Controllers for SSIDs, VLAN tagging, IOS binaries, and Cisco controller based automatic provisioning and configuration.Installation, configuration, and troubleshooting of Cisco AnyConnect VPN and WebSense filtering software.Use of SolarWinds NPM/Orion and other network monitoring and database tools to locate equipment, document performance issues, and resolve IP addressing conflicts.Configuration and troubleshooting of endpoint Ethernet and 802.11 Wireless connectivity issues including the following: Disabled network interfaces or antennas, Cabling and interference issues, installation or reinstallation of device drivers for Ethernet NICs and 802.11 Wireless radio devices, and resetting the TCP/IP stack and sockets.Development, editing, and revision of Knowledge Base articles for clear and accurate information regarding common processes, procedures, and troubleshooting steps.Development and supervision of development for training materials such as: Video training, classroom training, handouts and documentation, written evaluations, and hands on labs.Participation in On-Call Duty Phone rotation.