Eric Walker Email & Phone Number

Lockhart, Tx, Us

San Marcos, Texas, United States

Learning Content Developer • Define effective and relevant training content in multiple modalities (blended, virtual instructor-led, e-learning, guides, and resource materials). • Conduct needs assessments and translate results into creative and comprehensive learning content. • Design training material using innovative techniques to ensure sustained learner engagement and skills application.• Use exceptional time management and organizational skills to measure and monitor training effectiveness and ensures that standards of quality and effectiveness are maintained.Technical Writer • Perform duties as the technical writer using Madcap Technical Documentation Software (DITA XML), Adobe, Articulate 360, and Workday software. • Write descriptive manuals, guides, and instructional media for DOT compliance, OSHA safety, Human Resource procedures, and Point of Sales software. • Collaborate with members of Risk Management, Finance, and Merchandise Departments to evaluate training needs. • Determine content sequence, media techniques and learning product packaging in the WorkDay to ensure ease-of-use and learning engagement.Project Management:Created and maintain Technical Document database in Word, PDF, and HTML formats to allow development of training materials for safety, retail operations, and management training programs.

San Marcos, Tx

• Analyzed transactional data, as well as other sources of information, to identify errors in inventory. Examined large collection of data from various sources, and employed different types of analytics, such as descriptive, diagnostic, predictive, and prescriptive, to provide process improvement and security gap solutions to management. • Conducted accurate cycle and security counts as per schedule and compared results to system data. • Made adjustments based on established policies and management approval.• Compiled stock control records and information such as consumption rate, characteristics of items in inventory, and current market conditions to determine inventory levels and need for replenishment. • Analyzed and made recommendations to facility management regarding stock levels, item status and product disposition. • Prepared requisitions, orders, or other documents for purchasing or requisitioning new or additional stock items. • Recommended additions to or deletions of product to be sold in store to management based on customer input and special-order sales.• Worked with and through corporate, store, and yard personnel in order to maintain accuracy and compliance with control and audit systems.• Provided information to customers and co-workers about product usage, availability and application when necessary.• Maintained inventory and displays within assigned area.Skills: Data Analytics · Written Communication · Organization Skills · Communication · English · Microsoft Excel · Customer Service · Microsoft Word

Lockhart, Tx

• Assisted General Manager in managing cash assets, supervising staff members, and educating consumers.• Oversaw inventory control, sourcing parts, and maintained the stock of replacement parts.• Provided customer service to commercial and retail customers.

Texas Area

• Trained staff in safe food handling procedures, Human Resource regulations, customer service philosophy, point-of-sale software, and Profit and Loss management. • Trained staff members at new restaurant locations for Dairy Queen and Lorado Taco, most of whom had not worked in fast food previously.• Used various types of communication skills while communicating with employees and customers to resolve conflicts.

Rum Enterprises...Tx

Lemoore Ca

Supervised training of staff and students on all training devices including Centrifugal FlightEnvironment Trainer, Conducted curriculum reviews, authored safety training guidelines, maintained and organized training equipment, maintained training records for all staff and students, acted as subject matter expert for aviation related curriculum, and reviewed instruction manuals and documentation.Educated managers and technicians on organizational policy matters such as equal employment opportunity, sexual harassment, drug and alcohol testing, personal financial responsibility, OSHA/NAVOSH safety, workplace ergonomics, promotion, advancement, and recommend needed changes to ensure compliance with established directorate.Project Management:On site manager for installation of Modular Egress Training Simulator (METS) (Modular Egress Training Simulator (METS) Trainer | NAVAIR (navy.mil))Training Manager for Multi-Agency disaster drills where local, State, and Federal Agencies practiced responding to aviation mishaps.Site evaluator for multi-Agency disaster response exercise where local, State, and Federal Agencies were evaluated on abilities to respond to aviation mishaps.

California, United States

Chief Petty Officer, U.S. Navy Senior Instructor/Advisor, Search and Rescue, helicopter crewman, Aviation Electronics Technician, Rescue Swimmer Instructor, Survival Instructor, Career Mentor/Coach, Curriculum Manager, Learning Management System (LMS) Administrator.Project Manager:Developed, planned, and executed initial equipment outfitting of all Pacific Fleet Surface Rescue swimmers.