Mark Stroginis Email & Phone Number

Greater Nashville Area, Tn

Brentwood, Tn

Responsible for handling 60 call per day. Assisting clients with product recommendation for their skill level with a 92% success rate. Troubleshoot customer issues and provide a quick resolution. Manage daily social media entries via FaceBook, Twitter, and company website forums.

Lee'S Summit, Mo

Helped oversee the renovation of a 24,000 square foot facility and opened within a 3 month window. Recruited, trained, and managed a volunteer staff of over 100 along with 2 full-time employees. Created departments to handle and process 5,000 pounds of donations per month which generate $45,000 of revenue monthly. Revenue went to Hillcrest Transitional Housing. Developed marketing materials to increase volunteers, donor development, and shopper awareness. Management duties also included evaluating the day-to-day store operations.

Mark joined Livingston Communications in 1998 as the Marketing Director and Web Designer. He has more than twelve years experience promoting services, products, companies, and individuals.His prior background in retail management at big box chain stores earned him top awards in client service and sales. In the nonprofit world, Mark has served as Marketing Consultant, Store Manager, and Volunteer Director. An advocate for community volunteer ism, he has also donated pro bono services and served in a volunteer capacity as Executive Board Vice President, IT Consultant, Web Designer, Food Drive Event Coordinator, and Culinary Director for nonprofits that promote collecting food for the needy, teen empowerment, animal rescue, and help for people with developmental disabilities.

Liberty, Mo

Successful manager of a nonprofit thrift store. Designed and implemented store expansion from 2,500 square feet to 5,000 square feet. Increased revenue from $6,000 per month to $20,000 in less than one year. Managed a workforce of 34 volunteers and one part-time employee. Trained volunteers to deliver outstanding customer service. Oversaw sales and reconciling cash receipts. Created and implemented marketing campaigns and launched stores website and social media outlets.