National Sales Manager: B2B & Retail | Branch Management | Sales Management | Operations
Heerbrugg, St. Gallen, Ch
Directed overall sales, rental sales and operations of 8 - B2B / retail stores across AL, AZ, CA, GA, TX, VA. Supervised, and directed 30 employees, including inside and outside sales, service, support, logistics, inventory control and operations, both directly and indirectly. Develop sales budgets and strategic marketing plans. Generated forecasts and had full P&L responsibility for a $14M division. Liaise with product managers, regional managers and other intracompany departments for coordinated sales, operational and marketing activities. Coached team members on role optimization, sales optimization and general employee morale and group perspective. A main area of focus was removing any internal or external obstacle that inhibited a team members performance. • Introduced standardized sales and operational procedures that resulted in 10% + sales growth, year over year.• Produced an e-commerce site and 120-page hard catalog that heavily contributed to the sales growth.• Recruited rental management team that resulted in 20% rental growth, year over year, resulting in an 8% increase in profit.• Instrumental in guiding the technical service department to 13%+ growth in revenue and profit, year over year. • Instituted progressive cross training program that leveraged all team member strengths across the organization, resulting in added bandwidth and redundancy in a lean organization.Additional duties: Technical sales | consultative sales | recruiting | technical support | training | promotion