Susan Sheahan, Ccm,Cce Email & Phone Number

Susan T. Sheahan, CCM, CCECertified Club Manager 248-921-3141sheahan.sts@gmail.com CLUB MANAGEMENTPrivate Club Manager with high level of experience with both city and country clubs. Certified Chief Executive with track record of solid financial performance in hospitality, sales, marketing and strategic planning in non-profit organizations. Develops a strong management team that engages programs, enhances menus, creates marketing, and provides analytic systems for achieving excellence. Enables employees to focus on member satisfaction. Adheres to fiscal budgeting and performance goals to achieve strong financial performance through the selection and installation of software and analytic programs in the purchasing, catering, dining departments. Provided leadership in marketing and communications resulting in website enhancements and effective use of social media.Susan's progressively directed career began as a General Manager of The Village Womens City Club in Bloomfield Hills, Michigan, followed by General Manager at the Birmingham Athletic Club. A building program was conceived, implemented and completed under her direction.The strong fiscal performance and high member retention were hallmarks during her tenure at these clubs.As General Manager of Orchard Lake Country Club, the club underwent massive building and renovations of the Golf Course, Clubhouse, Lake House, Tennis, Pool, and Sailing facilities. Her professional management team invigorated the club athletic programs, and social events. The Club was recognized as the #1 family club in Michigan, and a top 100 Country Club in the Country during her seven years as manager.Member CMAA Honor SocietyCCM designation completed through 2020CCE designation achieved in 2014Certified Business Mentor 2014

Listed skills include Food And Beverage, Hospitality, Catering, Hospitality Management, and 45 others.