Steven Lim (林廷旭) Email & Phone Number

Solutions focused & Value driven International Director with 20+ years of commercial & operations experience. Specialist in Technology Transformation (Digital | BPA | AI) for Banks, Telco and Hospitals. Over 18 years across the payments value chain helping to bake-in and enlarge the "digital payment pie" across the world with Visa family+ another decade of ICT with product/service/data management in Telco and Health sectorDigital Payment:Enhancing Payment Service Quality, especially on the Merchant/Acquiring side of the payment value chain, including Foreign Exchange, with deep understanding of regulations & compliance (PSR, PSD2, Opening Banking & SEPA) applying across Airlines, Retail (Quick to Luxury), T&E, Gaming, etc sectorsAreas in Payments and transaction banking Specialist in payment products, with an emphasis on payment networks and solutions (including general purpose, cobrand, and private label debit, credit, and prepaid), online banking, e-commerce, mobile payments, loyalty, rewards and ACH.Always pushing for gains in margins:- Higher Revenue : Enhancing Cardholder payment experience (Improving acceptance rates)- Sustained Revenue : Improving Loyalty schemes/programs = Enhanced share of spend wallet- Lower Cost : Cost Management (Interchange/Scheme Fee) & Foreign Exchange treasury services- Optimise Risk : Risk Management (Dispute/Chargebacks/Fraud and Collateral management)- International Growth Strategy : Localised or Alternative Payments (Mobile, e-Wallets, etc)Holds MBA from Imperial College, UK and postgrad degrees in Information Systems and Operations Research from Univerisity of Auckland, New Zealand

Listed skills include Leadership, It Strategy, Process Consulting, E Commerce, and 50 others.