ABOUT NAVANWe believe being there in person is powerful. Fast becoming the default for corporate travel, Navan is the modern business travel platform that combines AI-driven personalization with unrivaled inventory choice and proactive global 24x7 365 live human support to delight employees, finance leaders, and travel managers alike—all while empowering organizations to seize travel as a strategic lever for culture and growth. Delivered within a powerful, easy-to-use mobile-first interface, Navan helps more than 2,000 customers reduce average booking time from 60 minutes down to six while achieving an unprecedented 93% traveler satisfaction and up to 34% savings on lodging alone. www.navan.com

• Manage a portfolio of 25 Corporate and Travel Management Company (TMC) clients based in the San Francisco Bay Area operating globally. Grew revenue from $70M to $100M.• Utilize Six Sigma and Project Management tools when designing implementation plans and executing new initiatives with individual clients. Client initiatives include marketing campaigns for a population, integration of discounts and travel tools into a Travel Program, and development of inventory and product displays through APIs.• Responsible for developing client management strategies, RFPs and negotiating discount agreements, implementation of contracts and initiatives, and delivering flight utilization. • Developed relationship with a startup TMC and designed a unique contract based on their company mission by navigating internal stakeholders from different divisions. Revenue has grown from $5M to $22M annually.• Successfully negotiated for display preferencing through my clients’ online booking tool during an RFP for a key $5M high-yield client. The display changes will generate $500K in incremental revenue and protects United’s market position against key competitors. • Manage and develop United Campus Ambassador at UC Berkeley. Through mentorship, developed my Ambassador to the most successful of 18 programs based on Loyalty program enrollment and Revenue. Created a business plan design to execute GenZ market strategy and earned $250K in program funding. The scope of my leadership grew to 4 Universities and 8 Ambassadors. Lead After Action reviews for individual campaigns to help Ambassadors assess campaign results.

• Prepared monthly Executive deck to Sales Division and E-team to provide leadership with clarity regarding Sales and Industry trends. Responsible for developing a monthly theme and special topics relevant to marketplace trends.• Analyzed corporate tactical initiatives implemented as responds to competitive market conditions for the Sales Division. Made recommendations to retain several initiatives and terminate another that will yield $40M in incremental revenue.• Enhanced the Strategy team’s Revenue data architecture using SAS EG and SQL to include contracted costs associated with the Sales Portfolio to better understand how the Sales invests in customers. The Strategy team previously only looked at Net Revenue.• Provided ad hoc analysis on portfolio and market specific issues for the Sales Division

• Developed incentive strategies and programs for a portfolio of more than 400 national and regional travel management companies (TMC), which make up $3 billion in revenue.• Acted as primary architect of all financial models used for investments in our portfolio.• Trained and mentored 3 fellow analysts on analytical tools and channel sales strategy, and provide leadership when developing micro sales strategies for TMC customers.• Provided subject matter expertise during sales calls to support contract negotiations.• Prepared and distribute monthly and quarterly reports to monitor portfolio performance and trends. • Worked with Sales Managers, Revenue Management and Network Planning to identify market opportunities within the United and Star Alliance network.

• Develop incentive strategies and programs for US and Canadian travel management companies (TMC) in the portfolio. Work with contract administration and implementation teams to ensure that incentive programs are distributed to agencies and that Sales Managers are informed of terms. Strategic decisions have resulted in increased market share of 10% year over year.• Built an informational dashboard for over 100 Sales Managers to use for 750 Quarterly Account Reviews in order to communicate the value added as a result of their partnership with United Airlines. This resource saves United approximately 12,000 labor hours and provides Sales Managers with professional customer collateral.• Redesigned incentive request process for internal customers by designing an entirely new standardized process using Six Sigma methodology and Visual Basics programming, reducing processing time from 15 days to 10 days.• Utilize Access tools and SQL coding to synthesize and analyze industry ticketing, sales, and revenue data for strategic decision-making. Design revenue and commission models with an emphasis on ROI and COS thresholds.• Work with Sales Managers, Revenue Management, and Network Planning to identify opportunity markets within the United and Star Alliance network.• Actively nurture relationships with TMCs by actively participating in meetings and sales calls with Sales Managers to negotiate incentives and push target markets.• Trained Analysts on systems and methodologies pertinent to fulfilling job responsibilities.

• Researched and analyzed capital projects and purchases using cash flow models. Monitored the status of capital improvement projects and reported to Corporate Finance department.• Prepared requests for proposals. Then performed cost-benefit analyses and due diligence on proposals. • Built financial and staffing models to analyze and measure ramp, facility maintenance, aircraft maintenance, hub operations, and customer service productivity.• Maintained the Airport Operations contract database and developed reports to support vendor management.• Provided ad-hoc support for the VP of Business Management for Newark and Cleveland hub Airport Operations.

• Built financial forecasting models for utilities and contracted-services.• Performed analysis on contract proposals that led to the award of multi-million dollar contracts for snow removal, aircraft cleaning, and busing services. • Designed and created a MS Access database to manage key vendor contracts and developed reporting reporting packages to meet management’s. Wrote manual and trained the finance team on the database functionality.