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@charitylearning.org
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Stu Williams is listed as Membership Manager at The Charity Learning Consortium, a with 18 employees, based in Shipton, England, United Kingdom. AeroLeads shows a work email signal at charitylearning.org and a matched LinkedIn profile for Stu Williams.
Stu Williams previously worked as International Manager at Hartpury College and Senior Service Delivery Manager (Postgraduate) at Ucas. Stu Williams studied at The ‘Gober Method’™ International Customer Service Training (Mary Gober, 2012).
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AeroLeads found 1 current-domain work email signal for Stu Williams. Compare company email patterns before reaching out.
A highly experienced and adaptable Customer Experience professional, with over 20 years’ experience of managing teams to deliver an exceptional customer experience whilst providing first class customer service. A business-focused individual who combines a range of influencing styles with a practical and pragmatic approach to achieve results.
Listed skills include Management, Customer Experience, Coaching, Customer Service, and 22 others.
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Stroud
CLC provides affordable online learning resources to organisations of all sizes and sectors with a large focus on supporting charities through the power of collaboration under the brand of Charity Learning Consortium
Assisting international applicants through the entire application process to a UK university including visa processing, qualification approval, accommodation allocation and tuition fee payments.Representative for the university at the annual Hong Kong Further and Higher Education Fair.
Cheltenham
Supporting the transitional roadmap for the new PG service.Leading the delivery of step changes.Building and maintaining relations both internally and externally to ensure effective engagement.Developing, delivering and continuously improving an effective fully user focussed PG service.Work effectively across teams to support UCAS in delivering back end technology that enables the delivery of excellent services.
Cheltenham
Leading the Customer Contact Centre to ensure the delivery of service levels to the required and budgeted standards.Accountable for the development & management of the Team Managers. Ensuring a motivational support and challenge culture is effectively embedded within the team. Accountable for the successful implementation and delivery of technology changes / projects within the contact centre. Accountable for the design and delivery of KPI's and service level targets within the Contact Centre that supports the business deliver its objectives.Central point of contact for the business for enquiries relating to contact centre culture and people performance, including the arrangement of events for external visitors and stakeholders.
Cheltenham
Responsible for managing, motivating, coaching and developing a team of up to 12 Customer Service Advisers and Quality Coordinators to deliver quality standards and performance targets;Responsible for Daily, Weekly and Monthly reporting of KPI’s and worked closely with key internal and external stakeholders to ensure a smooth delivery of service to all customers;Delivering results and business standards in line with the company targets, policies and procedures;Driving own and teams performance & behaviours through appropriate challenge and support, ensuring the service provision is optimised;Responsible for resolving escalated complaints and monitoring trends and liaising with internal and external customers to identify areas for improvement in order to achieve a ‘Customer Service Excellence’ reputation;Delivering business change programmes and projects in a timely manner and within budgets;
Other employees you can reach at charitylearning.org. View company contacts for 18 employees →
Jason Sell
Colleague at The Charity Learning ConsortiumGloucester, England, United Kingdom
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Alex Hawes
Colleague at The Charity Learning ConsortiumGloucester, England, United Kingdom
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Viola Lloyd
Colleague at The Charity Learning ConsortiumSlad, England, United Kingdom
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Wendy Stanley
Colleague at The Charity Learning ConsortiumStroud, England, United Kingdom
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Rosie Hopf
Colleague at The Charity Learning ConsortiumStroud, England, United Kingdom
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Amberlie Hyde
Colleague at The Charity Learning ConsortiumFalfield, England, United Kingdom
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Ulrich Wessmann
Colleague at The Charity Learning ConsortiumHereford, England, United Kingdom
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James Underwood
Colleague at The Charity Learning ConsortiumWotton-Under-Edge, England, United Kingdom
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Wendy Hey
Colleague at The Charity Learning ConsortiumGreater Leeds Area, United Kingdom
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Chris Horseman
Colleague at The Charity Learning ConsortiumAmberley, England, United Kingdom
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Quick answers generated from the profile data available on this page.
Stu Williams works for The Charity Learning Consortium.
Stu Williams is listed as Membership Manager at The Charity Learning Consortium.
AeroLeads has found 1 work email signal at @charitylearning.org for Stu Williams at The Charity Learning Consortium.
Stu Williams is based in Shipton, England, United Kingdom while working with The Charity Learning Consortium.
Stu Williams has worked for The Charity Learning Consortium, Hartpury College, and Ucas.
Stu Williams's colleagues at The Charity Learning Consortium include Jason Sell, Alex Hawes, Viola Lloyd, Wendy Stanley, and Rosie Hopf.
You can use AeroLeads to view verified contact signals for Stu Williams at The Charity Learning Consortium, including work email, phone, and LinkedIn data when available.
Stu Williams studied at The ‘Gober Method’™ International Customer Service Training (Mary Gober, 2012).
Stu Williams is listed with skills including Management, Customer Experience, Coaching, Customer Service, Contact Centers, Staff Development, Higher Education, and Change Management.
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